Customer Support Executive – Immediate Openings – Anchorage

Job Summary

Join our dynamic team as a Customer Support Executive with immediate openings in Anchorage, Alaska! This is a full-time position at Amazon, offering competitive hourly wages starting at $18 per hour. You will be working 40 hours per week with a flexible schedule. We offer a comprehensive benefits package including health, dental, vision, paid training, paid vacations, and more.

Job Description

As a Customer Support Executive, you will be the first point of contact for our customers, providing them with the highest level of service. You will handle inquiries, resolve issues, and ensure customer satisfaction through various communication channels including phone, email, and live chat.

Requirements

– High school diploma or equivalent.

– Strong communication and interpersonal skills.

– Ability to work flexible hours, including weekends and holidays.

– Basic computer skills and familiarity with CRM systems.

– Problem-solving aptitude and a customer-centric approach.

Responsibilities

– Respond to customer inquiries promptly and professionally.

– Resolve customer issues efficiently and to their satisfaction.

– Maintain customer records by updating account information.

– Collaborate with other departments to resolve complex issues.

– Provide feedback on the efficiency of the customer service process.

Benefits

– Competitive hourly pay starting at $18 per hour.

– Health, dental, and vision insurance.

– Paid training and ongoing career development.

– Paid vacations and personal days.

– Employee discounts on Amazon products and services.

Educational Qualifications

– High school diploma or equivalent (Required).

– Bachelor?s degree in a related field (Preferred but not required).

Experience

– Previous customer service experience is an asset but not mandatory. Fresh graduates are welcome to apply.

Company Overview

Amazon is a global leader in e-commerce and cloud computing, committed to customer satisfaction and innovation. Our diverse and inclusive work environment offers employees the opportunity to grow and thrive. We believe in investing in our employees and offer a wide range of benefits and career development opportunities. Join us in Anchorage and be a part of a team that values your contribution and helps you achieve your career goals.

Apply Job!