Customer Service Specialist (Part-Time – Evenings)

Job Title: Customer Service Specialist (Part-Time – Evenings)

Job Type: Part-Time (Under 4 hours)

Company: Amazon

Salary: Hourly

Benefits: Health, Dental, Paid Training, Paid Vacations

Job Summary:

Amazon, a leading multinational company, is currently seeking a part-time Customer Service Specialist to join our team. The successful candidate will work for under 4 hours per shift during evening hours. This role provides an excellent remuneration package including an hourly salary, health and dental benefits, paid training, and paid vacations.

Job Description:

As a Customer Service Specialist, you will play a pivotal role in enhancing our customer?s shopping experience by providing exceptional customer service. You will handle a variety of customer inquiries via phone, email, and chat. This position requires an individual who can handle customer requests promptly and professionally, ensuring all concerns are addressed effectively and efficiently.

Responsibilities:

– Deliver excellent customer service to ensure high levels of customer satisfaction.

– Handle customer inquiries and complaints via phone, email, or chat.

– Collaborate with different teams to resolve customer issues promptly.

– Document customer interactions for future reference and quality assurance.

– Maintain a professional and friendly demeanor in all customer interactions.

Requirements:

– High School Diploma or equivalent

– Previous customer service experience is a plus

– Excellent communication and interpersonal skills

– Proficiency in using computer systems and software

– Ability to work in a fast-paced environment

– Flexibility to work during evening hours

Educational Qualifications:

– A minimum of a High School Diploma or equivalent is required

Experience:

– Previous experience in a customer-facing role is advantageous but not mandatory as we provide comprehensive paid training.

Company Overview:

Amazon is a leading multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is known for its disruption of well-established industries through technological innovation and mass-scale. At Amazon, we believe our growth is driven by our employees and we are committed to supporting their development and promoting from within.

Join us today and be a part of a dynamic team that values customer service excellence. If you are passionate about helping people and have a knack for problem-solving, this role is for you!

Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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