Remote --- Automotive Customer Service Representative

Employer Industry: Digital Business Services

Why consider this job opportunity...
• Competitive wages with potential for bonuses
• Comprehensive benefits package including medical, dental, vision, and 401k
• Paid training to enhance your skills and knowledge
• Opportunities for career advancement within the organization
• Flexible remote work options in various states
• Supportive and inclusive work environment that values employee well-being

What to Expect (Job Responsibilities):
• Connect with customers via phone, email, chat, and social media to address inquiries and concerns
• Calmly resolve and de-escalate customer issues when necessary
• Escalate interactions appropriately based on customer needs
• Track and document all customer interactions for auditing and reporting
• Provide feedback on call-related issues and upsell when required

What is Required (Qualifications):
• Minimum of 6 months of customer service experience
• Must be over 18 years of age
• High school diploma or GED required
• Ability to type at least 25 words per minute
• Strong oral and written communication skills, with logical problem-solving abilities

How to Stand Out (Preferred Qualifications):
• Experience in a remote work environment
• Proficiency in navigating Windows operating systems
• Strong organizational and work prioritization skills

#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace

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