Airline Passenger Support

Job Summary

Join Delta Airlines as an Airline Passenger Support Specialist! This is a part-time position with a competitive hourly wage of $20.00. The role requires flexible working hours, with shifts typically under 4 hours per day. Located in [State], we offer a variety of benefits, including Health and Dental Insurance, Paid Training, Paid Vacations, and Employee Discounts on travel.

Job Description

As an Airline Passenger Support Specialist, you will be the first point of contact for our passengers, providing exceptional service and assistance to ensure a smooth travel experience. You will address inquiries, resolve issues, and provide guidance on flight information, baggage policies, and any other passenger concerns.

Responsibilities

– Assist passengers with inquiries regarding flight schedules, reservations, and general airline policies.

– Resolve passenger issues and complaints in a timely and empathetic manner.

– Provide accurate information about baggage policies and assist with lost baggage claims.

– Ensure a positive travel experience for all passengers by maintaining a welcoming and professional demeanor.

– Collaborate with team members and other departments to provide seamless support.

– Maintain updated knowledge of airline services and policies to provide accurate information.

Requirements

– High school diploma or equivalent.

– Strong communication and interpersonal skills.

– Ability to handle difficult situations with professionalism and poise.

– Basic computer skills for data entry and information retrieval.

– Availability to work flexible hours, including weekends and holidays.

Benefits

– Health and Dental Insurance

– Paid Training Program

– Paid Vacations

– Employee Discounts on travel

– Opportunities for career advancement within the company

Educational Qualifications

– High School Diploma or equivalent required.

– Additional certifications in customer service or hospitality are a plus.

Experience

– Previous experience in customer service or a hospitality role is preferred but not required.

– Familiarity with airline operations or travel industry experience is a plus.

Company Overview

Delta Airlines is a leading global airline that prides itself on providing exceptional service and maintaining the highest safety standards. With a commitment to innovation and sustainability, we strive to create a positive impact in the communities we serve while delivering a world-class travel experience for our passengers. Join us and be part of a dynamic team dedicated to excellence in the airline industry.

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