Telehealth Care Coordinator

Telehealth Care Coordinator for CVS Health

Job Summary

Job Type: Full-time

Salary Unit: Competitive

Working Hours: 8:00 AM – 5:00 PM (Monday to Friday)

Company: CVS Health

Remote Location: Fully Remote

Benefits:

– Comprehensive Health Insurance

– Dental and Vision Coverage

– Paid Training Programs

– Generous Paid Vacation and Holidays

– 401(k) Retirement Plan with Company Match

– Employee Discounts on CVS Products

Job Description

CVS Health is seeking a dedicated and compassionate Telehealth Care Coordinator to join our expanding team. As a Telehealth Care Coordinator, you will be the first point of contact for patients seeking telehealth services. You will play a critical role in ensuring that patients receive timely and effective care, while also coordinating with healthcare providers to facilitate seamless communication and service delivery.

This is a fully remote position, offering you the flexibility to work from home while being an integral part of a leading healthcare organization. The ideal candidate will have excellent communication skills, a knack for problem-solving, and a genuine passion for patient care.

Requirements

– High school diploma or equivalent

– Certification as a Medical Assistant or similar role preferred

– Previous experience in a healthcare setting, particularly in telehealth, is a plus

– Strong organizational skills and attention to detail

– Proficiency with computer systems and telehealth platforms

– Excellent verbal and written communication skills

– Ability to multitask and handle high-pressure situations

Responsibilities

– Serve as the primary point of contact for telehealth patients

– Schedule and coordinate telehealth appointments

– Assist patients with navigating the telehealth platform and troubleshoot any issues

– Ensure that patient records are up-to-date and accurately maintained

– Communicate effectively with healthcare providers to relay patient concerns and questions

– Provide patients with information about CVS Health services and resources

– Maintain confidentiality and comply with HIPAA regulations

Benefits

– Comprehensive Health Insurance

– Dental and Vision Coverage

– Paid Training Programs

– Generous Paid Vacation and Holidays

– 401(k) Retirement Plan with Company Match

– Employee Discounts on CVS Products

Educational Qualifications

– High school diploma or equivalent required

– Certification as a Medical Assistant or similar preferred

Experience

– Previous experience in a healthcare setting, particularly in telehealth, is a plus

Company Overview

CVS Health is a leading healthcare company dedicated to improving the health and well-being of our patients. With a robust network of healthcare providers and an innovative approach to care delivery, we are committed to making high-quality healthcare accessible and convenient for everyone. Join us and be a part of a team that is transforming the healthcare industry through technology and compassionate care.

If you are passionate about helping others and meet the qualifications listed above, we invite you to apply for the Telehealth Care Coordinator position at CVS Health. We look forward to reviewing your application.

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