Delta Remote Live Chat Agent Jobs – Flexible Schedule

Job Summary

Job Type: Part-Time

Salary: $20 per hour

Working Hours: Under 4 hours per day

Company: Delta Airlines

Location: Georgia

Benefits: Health, Dental, Paid Training, Paid Vacations

Job Description

Delta Airlines is seeking dedicated and customer-focused individuals to join our team as Remote Live Chat Agents. As a part of Delta Airlines, you will be the first point of contact for our customers, addressing inquiries and providing exceptional service through our live chat platform. This position offers a flexible schedule, making it perfect for those who need a part-time job with the convenience of working from home.

As a Remote Live Chat Agent, you will be responsible for handling a variety of customer service tasks, including booking flights, assisting with changes to existing reservations, and answering questions about our services and policies. Your goal will be to ensure a seamless and positive experience for all our customers, maintaining the high standards that Delta Airlines is known for.

Requirements

• High school diploma or equivalent


• Proven customer service experience, preferably in the airline or travel industry


• Excellent written communication skills


• Strong problem-solving abilities


• Ability to work independently and manage time effectively


• Familiarity with live chat software and CRM systems


• Access to a reliable internet connection and a quiet work environment

Responsibilities

• Respond to customer inquiries and concerns via live chat in a timely and professional manner


• Assist customers with booking flights and making changes to existing reservations


• Provide information about Delta Airlines services, policies, and promotions


• Resolve customer issues and complaints to their satisfaction


• Maintain accurate and detailed records of customer interactions


• Collaborate with other team members to ensure consistent and high-quality service


• Stay up-to-date with company policies and industry trends

Benefits

• Competitive hourly wage: $20 per hour


• Health and dental insurance


• Paid training programs


• Paid vacation and sick leave


• Employee travel benefits


• Opportunity for career advancement


• Flexible work schedule

Educational Qualifications

• High school diploma or equivalent required


• Additional certifications or training in customer service or related fields is a plus

Experience

• Minimum of 1-2 years of customer service experience, preferably in the airline or travel industry

Company Overview

Delta Airlines is one of the largest and most respected airlines in the world, serving millions of passengers each year. We are committed to providing superior service and creating memorable travel experiences for our customers. Our team is composed of dedicated professionals who share a passion for travel and customer satisfaction. As a Remote Live Chat Agent, you will have the opportunity to be part of a dynamic team and contribute to our mission of connecting people and cultures around the globe.

Join Delta Airlines and take your career to new heights while enjoying the benefits of working from home with a flexible schedule. Apply today to become a part of our outstanding team!

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