Kelly connect Work from Home ? Customer Service Representative

Job Title: Kelly Connect Work from Home ? Customer Service Representative

Job Summary:

Job Type: Full-Time

Salary: Competitive Hourly Rate

Working Hours: Flexible Schedule

Company: Kelly Connect

Location: Remote (Work from Home)

Benefits: Health, Dental, Paid Training, Paid Vacations, and more

Job Description:

Are you looking to build a career in customer service from the comfort of your home? Kelly Connect is seeking dedicated and enthusiastic Customer Service Representatives to join our dynamic team. Our primary goal is to provide exceptional customer service to our clients while offering a flexible work environment that promotes work-life balance.

As a Customer Service Representative, you’ll be the first point of contact for our customers, assisting them with product inquiries, technical issues, and ensuring their needs are met with professionalism and efficiency. This role is ideal for someone who has a passion for helping others and enjoys problem-solving.

Requirements:

1. Exceptional verbal and written communication skills.

2. Ability to multitask and manage time effectively.

3. Proficiency in using computers and various software applications.

4. High-speed internet connection and a quiet, dedicated workspace.

5. Strong interpersonal skills and a customer-focused attitude.

6. Ability to work independently and as part of a team.

7. High school diploma or equivalent.

Responsibilities:

1. Handle inbound and outbound customer calls in a courteous and timely manner.

2. Provide accurate information and help troubleshoot technical issues.

3. Interpret and follow established procedures to resolve customer inquiries.

4. Maintain a positive and professional demeanor while handling stressful situations.

5. Document all customer interactions and follow up to ensure resolution.

6. Collaborate with team members and supervisors to improve customer service processes.

7. Uphold Kelly Connect?s standards for quality and customer satisfaction.

Benefits:

1. Comprehensive Health and Dental Insurance.

2. Paid Training Programs to equip you with the necessary skills.

3. Paid Vacations and Holiday Leaves.

4. 401(k) Retirement Plan.

5. Flexible working hours to suit your personal needs.

6. Opportunities for career advancement within the company.

7. Employee Wellness Programs.

Educational Qualifications:

– High school diploma or GED required.

– Any relevant certifications in customer service or technical support are a plus.

Experience:

– Previous experience in a customer service or call center role is preferred but not mandatory.

Company Overview:

Kelly Connect is a leading provider of outsourcing services, delivering world-class customer support solutions to a diverse client base. We pride ourselves on fostering a positive work environment that promotes personal and professional growth. Our commitment to flexibility allows our employees to achieve a balanced lifestyle while contributing to the company’s success. Join Kelly Connect and become part of a team dedicated to delivering excellence in customer service from the comfort of your own home.

If you are a motivated individual with a passion for customer service, apply today to join Kelly Connect and start your rewarding career from home!

Apply Job!