Customer Service Representative

Remote, USA Full-time Posted 2025-03-08

Description:
? Monitor phone queue to ensure proper coverage is maintained at all times
? Respond to emails and live chat in a way that reflects our brand voice
? Use product knowledge to suggest items to customers and properly inform them on product choice.
? Provide feedback to management regarding current customer service processes and procedures; we?re always looking to get better!
? Patience ? you?ll encounter customers that might need extra support and you will need to be consistent in how you provide help, including your tone and effort
? Know our process, and properly inform customers of order status, product availability, and manage customer expectations around it
? Maintain all quality, productivity, reliability and sales performance standards
? Assist with overflow calls from other concepts when needed

Requirements: ? At least 1 year of experience working in a customer service or call center environment ? Top notch written and verbal communication skills ? Solid computer... skills (Word/Excel/Outlook); you?ll have to be internet savvy as well ? We get a lot of email and chats, so you?ll have to type pretty fast ? Must have access to a 100 kb/s connection internet speed ? A quiet secure home work space and the ability to be available to accept customer contacts ? Ability to work a flexible schedule that may include early morning, evenings, weekends, and/or holidays, especially when we hit peak seasons ? Bilingual (Spanish) is a PLUS!

Benefits

Apply Job!

Apply for the Job

Online Jobs For Students To Earn Money At Home No Experience Needed: Online Remote Position: Live Chat Agent with $25-$35 Hourly Pay - Remote Job Central

Posted on: 31-01-2025 10:02

Customer Service Representative

Similar Remote Jobs

Customer Service Representative

Patient Care Coordinator

Virtual Chat Assistant

Remote Travel Advisor

Data entry clerk

Part-time Accountant (Contractor)

Remote Insurance Coordinator

Warehouse Material Handler

Data Entry Specialist

Plastic Press Operator

Educational Consultant (Remote)

Remote Restaurant Recruiter

Criminal Defense Virtual Assistant

Remote Chat Specialist

Remote Call Center Representative

Online Jobs For Students To Earn Money At Home No Experience Needed: Online Remote Position: Live Chat Agent with $25-$35 Hourly Pay - Remote Job Central

Doordash Customer Support - Freshers Jobs

Hybrid Call Center Representative

Google Remote Data Entry, Google Job Remote

Amazon fresh careers - Part time