Customer Service Representative (Part-Time)

Remote, USA Full-time Posted 2025-03-08

? Stable and growing organization
? Competitive weekly pay
? Quick advancement...
? Customized training program
? Professional, positive and people-centered work environment
? Modern facilities
? 401(k) plan, Company Match

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
? Assist the Service Center Manager
? Take and deliver messages for the Service Center Manager and Account Managers
? Provide assistance to Drivers
? Prepare bills of lading and delivery receipts
? Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:
? Payroll
? Data entry
? Freight reports
? Driver collect reports
? Billing and filling
? Skillful in Microsoft Office Programs
? Excellent keyboarding skills
? Has worked in a fast paced environment and has excellent attention to detail
? Experience with handling a high volume of phone calls
? Exceptional communication and customer service skills
? Legally eligible to work in the United States
? Must be at least 18 years of age
? Fluent in English
? Stable and growing organization
? Competitive weekly pay
? Quick advancement
? Customized training program
? Professional, positive and people-centered work environment
? Modern facilities
? 401(k) plan, Company Match

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