Desktop Support (Remote to start) - Weekend Overnight Shift

Remote, USA Full-time Posted 2025-03-08

This a Full Remote job, the offer is available from: United States, New York (USA)

Responsibilities...

Job Description
? Providing exceptional IT Services to employees
? Installing and supporting Windows and Mac based hardware and software (including peripheral devices such as printers and USB devices)
? Responding to support requests on a daily basis
? Performing analysis, diagnosis and resolution of desktop hardware and software problems for a variety of end users
? Documenting and maintaining an inventory of all computing equipment including PCs, monitors, printers, scanners, and other peripheral equipment
? Provides assistance and training to other Helpdesk staff in solving more complex user problems. Escalates issues to more experienced staff or management if needed.
? Build and deploy new desktops and laptops
? May assist in coordinating Helpdesk staff activities related to larger projects as required by IT management
? Assists IT management in identifying and developing solutions to emerging issues faced by user groups and HD staff

This offer from 'RemoteWorker CA' has been enriched by Jobgether.com and got a 75% flex score

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