Inbound Call Center Representative

Remote, USA Full-time Posted 2025-03-08

Job Summary

Answer INBOUND calls in a courteous and professional manner representing the various businesses we service in a favorable way. This is a work from home position.

SHIFTS AVAILABLE

  • Full Time or Part Time Hours
  • Weekend Shifts are required (1st or 2nd Shifts)
  • Weekday (Hours between 12p-11p)

Applicants must be available to work 6-8 hours on various weekdays and weekends are required.

Responsibilities and Duties

  • Answer the telephone in a timely and professional manor.
  • Take messages promptly and accurately according to specific guide lines
  • Retrieve and forward messages from answering system to our clients.
  • Answer questions and concerns from callers in a timely fashion.

Qualifications and Skills

EDUCATION AND QUALIFICATIONS

  • Education: High school graduate or comparable work experience.
  • Experience: One to two years receptionist, office or customer service experience, preferably in a medical or call center environment.

OTHER REQUIREMENTS:

... Excellent communication and listening skills, a pleasant demeanor along with a professional appearance and ability to work well with people.

  • Detail oriented with ability to work with computers.
  • Must be able to multitask in a fast paced environment.
  • Must have good typing skills.
  • Must have good vocabulary and spelling skills.

Benefits

  • up to $3.25 Hourly Bonus based on performance
  • Medical
  • Vacation Pay
  • Dental
  • Life Insurance
  • 401K
  • Overtime Rates for Holidays
  • Room for advancement in a fast paced growth company

This Job Is:
? A good fit for someone who wants to work from home.
? A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
? A good job for someone just entering the workforce or returning to the workforce with limited experience
? Open to applicants who do not have a college diploma
? A job for which people with disabilities are encouraged to apply

Work Remotely
? Yes

Job Types: Full-time, Part-time

Pay: $13.80 - $16.95 per hour

Expected hours: 10 ? 40 per week

Benefits:
? 401(k)
? 401(k) matching
? Flexible schedule
? Paid time off
? Work from home

Shift:
? 8 hour shift
? Day shift
? Evening shift

Application Question(s):
? Please tell us why you would be a good fit for this position?
? Which days of the week are you available to work this job? Please be specific with Days and Times. ex: Tuesdays 6am-2pm

Education:
? High school or equivalent (Required)

Shift availability:
? Day Shift (Preferred)
? Night Shift (Preferred)

Work Location: Remote

Apply Job!

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