Customer Service Specialist - Starting at $20.05 hr - Train Onsite/Home Office Eligible

Employer Industry: Financial Services

Why Consider This Job Opportunity...
? Competitive pay starting at $20.05 per hour
? Day 1 health benefits offered
? Onsite childcare and fitness center available
? Flexible work strategies post-training
? 401(k) match and tuition reimbursement for continued education
? Collaborative team environment fostering growth and support

What To Expect (Job Responsibilities)
? Assist in evaluating and resolving customer service inquiries across various platforms
? Utilize multiple computer systems to complete tasks and address account inquiries
? Maintain a working knowledge of specific Citi products and services
? Analyze potential risks and propose solutions tailored to client needs
? Ensure compliance with laws and regulations while providing an exceptional client experience

What Is Required (Qualifications)
? 1-3 years of work experience in a related role
? Proficient in Microsoft Office and Windows Operating Systems
? Experience in solving customer service inquiries
? Effective verbal and written communication skills
? Ability to work in a fast-paced environment

How To Stand Out (Preferred Qualifications)
? Strong technical and data entry skills, including proficiency with a 10-key touchpad
? Proven ability to navigate multiple systems and customer service platforms simultaneously

#CustomerSupport #FinancialServices #CareerOpportunity #CompetitivePay #EmployeeBenefits

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