Live chat customer service for Shopify app (saas) - Contract to Hire

Remote, USA Full-time Posted 2025-03-08

Hi there,

I need several agent support for my shopify apps that need to have the following skills ...

MOST IMPORTANT : is friendly when typing on a live chat (as you would do when talking to your friends on

has a good written english

know Shopify (does not have to be an expert)

instagram/snapchat/messenger but with no typo)

know what a shopify app is

is not dumb in front of a computer (if you don't know how to clear your cache then this job is not for you)

is logical as my Shopify app will require you to be logical to be able to understand what the issue is about and help them fix it

someone who is able to juggle several conversations at once

a laptop is needed (but i guess you have one if you're answering this job post)

i need someone to be available approx from 9h to 17h, UTC+8

The missions will be the following

help people who have issues on my Shopify app

be friendly with them

get reviews on the app store by helping people

Job would be paid $250 to $350 per month. It is remote. It does not have to be full time. You just have to answer chat when they come. Also you'll be paid 5$ per review earnt thanks to you (top people in my team currently generate 60+ reviews per month). There will be bonus too each 20 reviews.

Please start your message by 'orka' so i know you've read the job post and let me know how you can help

On a side note, if you chat with me on upwork, please try to be as human as possible. Call me Charles and talk to me as if you knew me. I only want to work with people that are kind/nice/genuine with others

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Live chat customer service for Shopify app (saas) - Contract to Hire

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