Remote scheduler/Customer services in Newark, Notts and surrounding area
Job Overview
We are seeking a remote scheduler / customer services candidate who lives in Newark, Notts or surrounding areas for a busy plumbing and heating business based in Newark, Notts. The candidate will be required to book the engineers in for their visits, interaction with customers is key whether by phone or email. You will also be required to prioritise customer visits to ensure the vulnerable / elderly and emergency appointments are dealt with promptly. Full training will be provided. Working hours are flexible.
- Duties
- Communicate with customers via phone, email, and chat to assist with inquiries and resolve issues
- Analyse customer needs and book engineer visits in accordingly
- Perform data entry tasks accurately and efficiently
- Uphold phone etiquette standards when interacting with customers
- Create invoices / quotes and update all customer notes accordingly
- Ordering parts for return visits when required
- Other office duties as required
- To work full time if... and when needed to cover other staff holidays and sickness
- Requirements
- Excellent communication and organisational skills
- Proficient in data entry and able to work with various software applications
- Ability to analyse customer needs and provide appropriate solutions
- Knowledge of Sales Ledger / Word / Excel desirable but not essential as training will be provided
- Ability to prioritize workload and work under pressure
Job Type: Part-time
Pay: ?00.00-?,000.00 per month
Education:
? GCSE or equivalent (preferred)
Experience:
? customer service: 1 year (preferred)
Licence/Certification:
? Driving Licence (preferred)
Work Location: Remote
Similar Remote Jobs
Remote scheduler/Customer services in Newark, Notts and surrounding area
Posted on: 07-10-2024 00:00
Survey Assistant - Customer Service - Work from Home
Posted on: 07-10-2024 00:00
Walmart Remote Online Shopping Assistant - Seeking New Talent
Posted on: 07-10-2024 00:00
[Entry Level/No Experience] Southwest Airlines Data Entry Jobs $34/Hour
Posted on: 07-10-2024 00:00
Delta Airlines Work From Home Jobs (Online Support, Assistant)
Posted on: 07-10-2024 00:00
Data Entry Remote Jobs ? No Experience ? Part-Time
Posted on: 07-10-2024 00:00
Night Customer Service Representative Job Opportunity at KvikCareer Company
Posted on: 07-10-2024 00:00
Teen Money-Making Opportunities: Apply Now for Flexible Home-Based Jobs!
Posted on: 07-10-2024 00:00
TikTok Content Creator, Ideal for College Students, Fully Remote
Posted on: 07-10-2024 00:00
Nuclear Concrete Laborer -$17-$28 an hour- $300 signing bonus
Posted on: 07-10-2024 00:00
Remote Live Chat Agent
Posted on: 03-10-2024 00:00
Amazon Delivery Driver – Seasonal Role in Ohio
Posted on: 19-09-2024 00:00
Financial Professional - Entry Level
Posted on: 06-02-2025 00:00
Warranty Call Center Agent - Remote
Posted on: 31-07-2024 19:12
Amazon Delivery Driver
Posted on: 24-01-2025 00:00
3D Designer (Miniatures)
Posted on: 16-07-2024 18:42
Marketing Assistant - Entry Level
Posted on: 08-01-2025 08:06
Transcriptionists (Independent Contractors)
Posted on: 16-07-2024 19:01
Sensor Engineer Intern - Summer 2025 (Remote, US, CAN)
Posted on: 25-11-2024 05:20
Workday Senior Engineer (REMOTE)
Posted on: 29-08-2024 00:00