L1 Call Centre Executives

Remote, USA Full-time Posted 2025-07-03

Job Summary

We are looking for a Call Centre Representative to handle calls from customers and provide support to them in all possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.

Responsibilities
? Handle inbound and outbound calls to customers and clients maintaining a high quality of services
? Identify the needs of customers, resolve issues and provide solutions within the timeframe
? Ensure you follow the customer service script provided by the company for uniformity
? Adhere to the company policies and the customer resolution process & steps
? Maintain good customer relations
? Meet personal targets and work towards meeting team targets
? Maintain records of the conversations with the customer and analyze the data
? Record the customer queries and interaction in the internal CRM and maintain the accuracy of all data

Skills & Qualification
? A bachelor's degree is preferred
? Prior experience with customer service and call centers in relevant job roles
? Good knowledge of CRM practices and systems
? Customer-oriented attitude with professionalism, strong call handling skills, and active listening
? Strong multitasking, time management, and target achieving skills
? Excellent communication skills with good command of the English language

Language Preferences

Hindi, English, Telugu & Tamil

Apply Job!

Apply for the Job

L1 Call Centre Executives

Similar Remote Jobs

L1 Call Centre Executives

Customer Associate (0-2 Years)

Principal Data Operations Engineer

PART TIME JOB -MUMBAI-@8512806883

International BPO-30k inhand-@ gurgaon-9560932363

Data Analyst for Export/Import

Remote Data Science Analyst

Amazon Supply Chain Manager

Strategic Advisor & Investor

Online Data Entry Contractor

Online Chat Marketing

Remote Senior Project Scheduler | Flexible WFH Opportunity

Virtual Account Representative

Customer Service Representative Remote / Telecommute Jobs

Amazon Data Entry Jobs From Home ?pply Now

Retirement Plan Client Services Representative (Temporary, Work From Home)

Amazon Work from Home Data Entry Jobs in United States

Community Moderator Mandarin Native Speaker

Vice President - Construction

Social Media Manager, Kids Content