International BPO-30k inhand-@ gurgaon-9560932363

Job Overview

We are seeking enthusiastic freshers for the role of International BPO. The candidate will be responsible for handling international customer service inquiries. This is a full-time position located in Gurgaon, Delhi. The position level is suitable for freshers, with a minimum of 0 years of work experience required.

Qualifications and Skills
? Customer service skills (Mandatory skill): Ensure customer satisfaction through effective communication and problem resolution.
? Communication skills (Mandatory skill): Ability to communicate clearly and effectively with clients from diverse backgrounds.
? Problem solving: Aptitude for identifying issues and developing strategic solutions.
? Multitasking: Ability to handle multiple tasks efficiently while maintaining high-quality standards.
? Teamwork: Demonstrated ability to work effectively as part of a team.
? Adaptability: Ability to adjust to new conditions and manage change effectively.
? Attention to detail: Precision in executing tasks with minimal errors.
? Time management: Proficient in managing time and prioritizing tasks to meet deadlines.

Roles and Responsibilities
? Manage and resolve customer inquiries efficiently and courteously.
? Maintain a high level of professionalism and adhere to company policies and procedures.
? Prepare and maintain reports and documentation regarding customer interactions.
? Collaborate with team members to improve overall customer service standards.
? Attend and contribute to team meetings, training sessions, and development initiatives.
? Adapt to new tools and technologies as required by business needs.
? Achieve targets and metrics set by the management team.
? Provide feedback and recommendations for continuous improvement in customer service processes.

Call / Whatsapp - 9560932363

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