Aetna Customer Support Remote Jobs - Part Time

Remote, USA Full-time Posted 2025-03-08

The perfect opportunity with Aetna's remote customer support jobs. Work from the comfort of your home while providing exceptional service to Aetna's valued customers. Join a dynamic team, enjoy the flexibility of remote work, and contribute to a healthier world. With competitive compensation, these positions offer a fantastic $25 per hour. Elevate your career with a company committed to your success. Explore Aetna's remote customer support jobs and be part of a leading healthcare company making a positive impact. Apply now and embark on a fulfilling remote career with Aetna.

Key Responsibilities:

Provide exceptional customer service to Aetna members through various channels such as phone, email, and chat.
Assist members with inquiries related to their health insurance plans, benefits, and claims.
Navigate and utilize multiple systems to accurately and efficiently resolve customer issues.
Document and update customer records with accuracy and attention to detail.
Collaborate with cross-functional teams to ensure timely resolution of customer concerns.
Stay informed about Aetna's products, services, and industry updates to provide accurate information to customers.

Qualifications:

Previous experience in customer support or a related field is preferred.
Excellent communication skills, both written and verbal.
Ability to empathize with customers and provide solutions that meet their needs.

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