Customer Support Rep ? Chat
Remote, USA
Full-time
Posted 2025-03-08
- Position description:This is not a remote position.Gubagoo, an affiliate of Reynolds and Reynolds, is seeking a Customer Support Rep ? Chat to join our team! In this role you will engage in online conversations with customers, representing our automotive dealer clients favorably. Your goal is to turn conversations into leads that help our clients generate revenue.Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.RESPONSIBILITIES:
- Handle a wide variety of customer inquiries via online chat
- Provide accurate information about the products and services via online chat
- Narrow down on appointment information to schedule appointments
- Capture customer contact information for lead generation and client review
- Summarize interactions based on customer needs for client review
- Develop and maintain a knowledge base of the evolving products and services QUALIFICATIONS:
- Previous experience in retail customer service or the automotive industry preferred but not necessary
- Basic internet and window based computer skills
- Strong ability to multitask is preferred, gaming experience is helpful
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Ability to adapt to change and enjoy a quick paced work environment Requirements:? Able to attend 4 weeks of training, Tuesday - Saturday between the hours of 10am-6:30pm CST? Previous experience in retail customer service or the automotive industry preferred but not necessary? Basic internet and window based computer skills? Strong ability to multitask is preferred, gaming experience is helpful? Positive and professional demeanor? Excellent written and verbal communication skills? Ability to adapt to change and enjoy a quick paced work environmentBenefits:Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Similar Remote Jobs
Customer Support Rep ? Chat
Posted on: 31-01-2025 09:58
Project Manager - Field Service
Posted on: 31-01-2025 09:58
Bilingual Call Center Representative Remote
Posted on: 31-01-2025 09:58
Homeowner's insurance customer service specialist
Posted on: 31-01-2025 09:58
Business Analyst III (Medicaid, Reconciliation)
Posted on: 31-01-2025 09:58
Work From Home Sales Manager
Posted on: 31-01-2025 09:58
Transcriptionist/Scribe ? Meeting Minute Summaries
Posted on: 31-01-2025 09:58
Data Entry Associate - Remote
Posted on: 31-01-2025 09:58
Weekly Pay with Bonuses WFH
Posted on: 31-01-2025 09:58
Live Chat Support Agent (Remote)
Posted on: 31-01-2025 09:58
Business/Data Analyst - Remote
Posted on: 17-02-2025 05:59
Investigation Representative, ROW IB
Posted on: 02-01-2025 03:58
Part-Time Creative Writer (Remote)
Posted on: 19-09-2024 00:00
Senior Business Execution Consultant
Posted on: 16-07-2024 18:54
Urgently Data Entry Clerk - Remote
Posted on: 23-09-2024 00:00
Tesla Remote Job (Data Entry, Entry Level) $70-80$/Year- E4S
Posted on: 16-07-2024 18:40
Remote Part Time Data Entry Clerk - No Experience
Posted on: 16-11-2024 00:00
Product Testing Review Writer - Remote / No Experience Needed
Posted on: 07-12-2024 04:21
entry level data analyst with powerbi/ java software developer
Posted on: 17-02-2025 05:59
(Virtual Assistant Remote Jobs) Data Entry Job At Walgreens Part Time
Posted on: 16-07-2024 18:44