REMOTE AGENTS NEEDED FOR HYBRID POSITION - INBOUND CUSTOMER SERVICE/SALES/TRANSFER

REMOTE AGENTS NEEDED FOR HYBRID POSITION - CONTACT CENTER SUPPORT - INBOUND CUSTOMER SERVICE/SALES/TRANSFER IN THE AUTO INSURANCE INDUSTRY HIRING IMMEDIATELY - SERIOUS INQUIRIES ONLY As an agent you will be taking inbound calls from customers that are looking to get a quote on Auto Insurance. Your job will be to gather the needed customer information and then transfer the customer over to one of our sales vendors that will give them a quote for insurance. Pay Rate: This is a full time remote position Monday through Friday 9:00am-6:00pm EST and starts @ $16.00/hour. Job Responsibilities: ? Communicating with customers via inbound calls ? Communicating with our clients when transferring customers to them ? Be familiar with basic auto insurance points as a product so that you can answer questions properly as they come ? Using rebuttals to overcome objections and concerns ? Understanding the customers' needs to address with a relevant rebuttal ? Gathering and documenting client information with accuracy so that our vendors always have the best information ? Answering the client's questions accurately ? Upselling products and services as required Job Expectations: ? Must have your own high-speed internet connection and hardwired to a router. ? Ability to start immediately. ? Provide an excellent customer experience in all interactions. ? Uphold all company policies and procedures including but not limited to; attendance, punctuality, and/or behavior requirements. ? Background check will be administered as part of hiring process. Key Competencies: ? Interpersonal skills ? Strong communication skills - verbal and written ? Active listening skills ? Attention to detail and accuracy ? Critical thinking ? Strong drive to achieve monthly sales metrics ? Good organizational skills Powered by JazzHR GuAOGsuxGt