Remote Call Center & Chat Support Representative
Remote, USA
Full-time
Posted 2025-05-05
Remote Call Center & Chat Support Representative (Work from Home)
Job Type: Full-Time / Part-Time | Remote | Flexible Hours
Job Overview:
We are seeking a Remote Call Center & Chat Support Representative to provide top-tier customer service through phone calls and live chat support. This role involves assisting customers with inquiries, troubleshooting issues, and offering solutions in a remote, work-from-home environment. Key Responsibilities: ? Respond to customer calls and live chat inquiries in a professional and timely manner. ? Troubleshoot and resolve customer issues, ensuring satisfaction and a positive experience. ? Assist with order processing, account management, and product or service inquiries. ? Maintain accurate records of customer interactions in CRM software. ? Follow up with customers to ensure issues are resolved and expectations are met. ? Provide feedback to management to improve the customer support process. ? Meet daily and weekly performance KPIs and metrics. Requirements: ? Previous experience in customer service, call center, or chat support is preferred. ? Strong verbal and written communication skills. ? Ability to multitask and prioritize in a fast-paced environment. ? Comfortable using CRM software and other customer support tools. ? Must have reliable internet connection and a quiet workspace for remote work. ? Ability to work independently and as part of a team.
Similar Remote Jobs
Remote Call Center & Chat Support Representative
Posted on: 27-02-2025 00:00
Part-time customer service for awesome fully-remote tech company
Posted on: 27-02-2025 00:00
Amazon Product Tester (US-Based Remote Job) - Work From Home Job
Posted on: 27-02-2025 00:00
Inbound Sales Representative ($1,000 Completion Bonus)
Posted on: 27-02-2025 00:00
K-8 Remote teachers
Posted on: 27-02-2025 00:00
Customer Service Representative/Administrative Support Remote
Posted on: 27-02-2025 00:00
Inbound Sales Representative ($1,000 Completion Bonus)
Posted on: 27-02-2025 00:00
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Junior IT Specialist
Posted on: 28-08-2024 00:00
TikTok Chat Moderator Jobs From Home $25/H ? (Data Entry)
Posted on: 16-09-2024 00:00
Dangerous Goods Agent
Posted on: 27-02-2025 00:00
Architect (urgent hiring)
Posted on: 23-10-2024 04:42
Customer Service Representative - Entry Level
Posted on: 19-12-2024 18:04
Remote Structural Engineer
Posted on: 17-02-2025 05:59
Virtual Customer Service Representative (Work From Home)
Posted on: 06-12-2024 06:00
Sales Representative - Work from home, Great trainings, No cold calls
Posted on: 25-11-2024 05:19
Live chat agent
Posted on: 11-07-2024 07:46
American Express Job At New Jersey
Posted on: 27-02-2025 00:00