Remote Call Center & Chat Support Representative
Remote, USA
Full-time
Posted 2025-07-04
Remote Call Center & Chat Support Representative (Work from Home)
Job Type: Full-Time / Part-Time | Remote | Flexible Hours
Job Overview:
We are seeking a Remote Call Center & Chat Support Representative to provide top-tier customer service through phone calls and live chat support. This role involves assisting customers with inquiries, troubleshooting issues, and offering solutions in a remote, work-from-home environment. Key Responsibilities: ? Respond to customer calls and live chat inquiries in a professional and timely manner. ? Troubleshoot and resolve customer issues, ensuring satisfaction and a positive experience. ? Assist with order processing, account management, and product or service inquiries. ? Maintain accurate records of customer interactions in CRM software. ? Follow up with customers to ensure issues are resolved and expectations are met. ? Provide feedback to management to improve the customer support process. ? Meet daily and weekly performance KPIs and metrics. Requirements: ? Previous experience in customer service, call center, or chat support is preferred. ? Strong verbal and written communication skills. ? Ability to multitask and prioritize in a fast-paced environment. ? Comfortable using CRM software and other customer support tools. ? Must have reliable internet connection and a quiet workspace for remote work. ? Ability to work independently and as part of a team.
Similar Remote Jobs
Remote Call Center & Chat Support Representative
Posted on: 27-02-2025 00:00
Part-time customer service for awesome fully-remote tech company
Posted on: 27-02-2025 00:00
Amazon Product Tester (US-Based Remote Job) - Work From Home Job
Posted on: 27-02-2025 00:00
Inbound Sales Representative ($1,000 Completion Bonus)
Posted on: 27-02-2025 00:00
K-8 Remote teachers
Posted on: 27-02-2025 00:00
Customer Service Representative/Administrative Support Remote
Posted on: 27-02-2025 00:00
Inbound Sales Representative ($1,000 Completion Bonus)
Posted on: 27-02-2025 00:00
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Remote Part-time Executive Assistant to the Founder
Posted on: 22-09-2024 00:00
Investigator (O-5 Billet) Non-Supervisory
Posted on: 20-11-2024 13:46
Florida Blue - Specialist IV Post-Payment Provider Audit Cln
Posted on: 23-02-2025 00:00
Work from Home Inbound Customer Service (State of Iowa)
Posted on: 23-02-2025 00:00
Customer Service Officer
Posted on: 31-01-2025 09:56
administrative assistant, Licensed Stores - Northeast (Remote - U.S.)
Posted on: 16-07-2024 19:06
Remote Contact Center MSR II (Part-Time) - Central Valley
Posted on: 27-02-2025 00:00
Part Time Work At Home Amex Virtual Assistant at American Express
Posted on: 19-02-2025 06:29
Virtual Data Entry Associate
Posted on: 02-01-2025 03:58
Remote Executive Assistant
Posted on: 16-11-2024 00:00