Call Center Agent ? Remote
Remote, USA
Full-time
Posted 2025-07-04
Key Responsibilities: ? Handle inbound and outbound customer calls in a professional and courteous manner. ? Provide accurate information about products and services to customers. ? Resolve customer complaints and issues efficiently, escalating to appropriate teams when necessary. ? Document all customer interactions and maintain accurate records. ? Follow up with customers to ensure their issues are resolved and they are satisfied with our services. ? Meet performance metrics and targets, such as call handling time and customer satisfaction scores. ? Stay updated on product knowledge and company policies to provide accurate information to customers. ? Collaborate with team members to improve customer support processes and enhance the overall customer experience. Qualifications: ? High school diploma or equivalent. ? 1+ years of experience in a call center or customer service role. ? Excellent communication and interpersonal skills. ? Strong problem-solving abilities and attention to detail. ? Proficiency in using customer service software and tools. ? Reliable internet connection and a quiet workspace.
Similar Remote Jobs
Call Center Agent ? Remote
Posted on: 29-07-2024 17:09
Business Account Manager
Posted on: 29-07-2024 17:09
(Data Entry Online Job) Fedex Remote jobs - Apply Now
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Remote Chat Operator ? No Experience Required
Posted on: 29-07-2024 17:09
Data Entry Analyst
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Entry Level Chat Support
Posted on: 29-07-2024 17:09
Remote Administrative Assistant/Front Desk
Posted on: 26-12-2024 06:11
Part Time Remote Data Entry Job (CVS Part Time) - (Hiring Now)
Posted on: 22-08-2024 00:00
Oracle and PostgreSQL/MySQL Cloud Database Engineer III - Night shift
Posted on: 08-10-2024 00:00
Entry-Level Amazon Customer Support Agent (Remote, Part-Time)
Posted on: 03-08-2024 00:00
Fully Remote* Payroll Coordinator *Local to NC only
Posted on: 13-11-2024 04:55
Data Entry Clerk Jr (No Experience)
Posted on: 27-02-2025 00:00
Staff Accountant - Virtual Healthcare
Posted on: 24-01-2025 00:00
???? Senior Audit Associate ?????? Top 10 CPA firm | Award winning place to work for?? LA- Remote ?? Up to $120k
Posted on: 31-01-2025 10:02
Entry Level Life Agent - No Experience Necessary (Remote)
Posted on: 16-07-2024 19:03
WFH Data Entry
Posted on: 21-02-2025 00:00