Remote Customer Success Specialist

Job Description:

We are looking for a Remote Customer Success Specialist to join our team at Walt Disney in Dallas, Texas. As a Customer Success Specialist, you will be responsible for ensuring our customers have a positive experience with our products and services. This is a part-time entry-level position with no required years of experience...

Responsibilities:
• Communicate with customers via phone, email, and chat to address any questions or concerns they may have
• Build relationships with customers to ensure their needs are met and they are satisfied with their experience
• Analyze customer feedback and data to identify areas for improvement and provide recommendations to the team
• Collaborate with other departments to resolve customer issues and improve overall customer satisfaction
• Manage customer accounts and provide ongoing support to ensure long-term success

Requirements:
• Confident and driven personality
• Strong analytical skills and the ability to manage people effectively
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency with computer software and digital communication tools

Benefits:
• Training & professional development opportunities
• Life insurance coverage
• Joining bonus for new employees

Working Environment:
Join a team that leads the industry through cutting-edge ideas and solutions. At Walt Disney, you will have the opportunity to work with talented individuals who are passionate about creating unforgettable experiences for our customers.

Deadline to Apply:
August 26, 2024

Equal Opportunity Statement:
Walt Disney is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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