Remote Customer Service Representative

POSITION PURPOSE

Financialize.com is an online lead generation company that sells qualified retirement planning leads to financial professionals. The appointment agent will call leads that have completed a contact information form and are expecting a confirmation call. The agent will qualify the customer using a script to confirm their interest, explain the service provided, and set a soft... appointment.

REQUIREMENTS

Previous telecommunication experience

Reliable computer, headset, and Internet connection

Dedicated quiet at-home work set-up

BASIC QUALIFICATIONS

Previous outbound appointment setting experience is preferred

Previous sales experience is helpful

Basic computer skills

Ability to accept coaching and training to enhance job performance

Ability to write a grammatically correct paragraph from notes taken during phone calls

DESIRED SKILLS

Ability to complete phone calls in a helpful and professional manner

Demonstrated ability to effectively communicate with customers

Ability to show empathy, patience, and tolerance to all customers

APPLY

Please forward a current resume, with a cover letter.

Please, no phone calls will be accepted.

CURRENT OPENINGS

We are currently hiring for our 10am to 7pm PST shift. Please do not apply if this shift time does not work for you. This is our only current open shift.

Please note, there is a period of training under a supervisor upon gaining employment.

Job Type: Full-time

Pay: $23.00 per hour

Expected hours: 40 per week

Benefits:
? Work from home

Shift:
? Evening shift

People with a criminal record are encouraged to apply

Application Question(s):
? Are you available to work from 10am to 7pm PST?

Experience:
? Call center: 2 years (Required)

Work Location: Remote