3rd Shift Dispatcher
? Position Title:
? 3rd Shift Dispatcher
? Position...
Reports to:
? Off-Shift Supervisor
? Position
Schedule:
? 4 day work week:
Thursday - Sunday, 9:30 pm - 7:30 am
? Position Summary:
? Under general supervision, processes messages & phone calls from drivers; sends load and customer information to drivers; ensures drivers are aware of their current plan and pre-plans for the future; sets up rescues for priority loads as needed; communicates need-to-know information to day-shift; strives to maintain and improve driver retention efforts at all times.
Essential Functions:
? Dispatches drivers; processes inbound messages from drivers and answers questions via the In-Cab Messaging System and phone calls. Sends load plans, customer information, route suggestions, local directions and fuel solutions in a timely manner so drivers are always well informed and can trip plan properly.
? Ensures ETA?s and PTA?s are updated and accurate.
? Notifies day-shift if a pre-plan/ load plan will no longer work for a driver.
? Plans drivers and sets up rescues as needed.
? Trains with other related departments as necessary according to company needs; participates in company-wide training to improve self-learning and works to maintain mutual respect and professionalism with co-workers and management to sustain a positive team environment.
? Performs other related duties as assigned.
? Necessary
Qualifications: ? Must be capable of working alone during the shift.
Experience with transportation, computer systems, satellite systems and Innovative software all beneficial. Problem solving and good communications skills are a must.
? Physical
Qualifications: ? Ability to lift up to 20 lbs. Long periods of sitting and use of telephone and satellite systems required.
Job Duties:
? Maintain contact with drivers throughout their shifts and address any routing issues they might have
? Monitor road conditions, construction zones, and accidents in order to revise routes as needed
? Update customers on the status of their deliveries including any delays that occur
? Answer calls from delivery drivers and relay any emergencies they have to the appropriate channels
? Other duties as requested
Pay Frequency:
? Bi weekly or Twice monthly
Work Remotely
? No
Job Type: Full-time
Pay:
From $46,000.00 per year
Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Flexible spending account
? Health insurance
? Health savings account
? Life insurance
? Paid time off
? Vision insurance
Schedule:
? 10 hour shift
? Night shift
Education:
? High school or equivalent (Required)
Experience:
? dispatching: 1 year (Preferred)
Shift availability:
? Overnight Shift (Required)
? Night Shift (Required)
Work Location:
In person
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