WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-26
Similar Remote Jobs
WORK FROM HOME
Posted on: 27-08-2024 00:00
Paid Product Tester
Posted on: 27-08-2024 00:00
Sales flexible hours
Posted on: 27-08-2024 00:00
Customer Service Representative
Posted on: 27-08-2024 00:00
Customer Service Representative
Posted on: 27-08-2024 00:00
Call Agent (Remote)
Posted on: 27-08-2024 00:00
Full Stack Developer
Posted on: 27-08-2024 00:00
Support specialist remote
Posted on: 27-08-2024 00:00
Customer Support Representative
Posted on: 27-08-2024 00:00
Customer service data
Posted on: 27-08-2024 00:00
Campaign Development Executive/ Germany /6-month FTC/
Posted on: 23-08-2024 00:00
Delivery Manager - Scrum, Agile, PM - Cross Platform Delivery Team
Posted on: 06-11-2024 04:55
Remote - Data Entry Clerk Needed
Posted on: 11-12-2024 17:46
Data Entry Assistant / Typing - Remote
Posted on: 24-01-2025 04:51
Data Entry Operator Needed - Remote Work
Posted on: 15-07-2024 02:16
SAFETY SME (PART-TIME REMOTE)
Posted on: 29-08-2024 00:00
React Software Engineer
Posted on: 31-01-2025 09:56
Call Center - Part Time (REMOTE - Mississippi, Call Center Position)
Posted on: 30-12-2024 06:51
Retail Clerk (Part-Time) – Midland – TX
Posted on: 12-09-2024 00:00
Lead Product / UX Designer
Posted on: 23-11-2024 06:29