Chat Support Representative - Work from home

Job Description:

We are seeking a Chat Support Representative to join our team at TJX. This is a part-time, work from home position based in New York City, New York. As an Associate Level employee, you will be responsible for providing exceptional customer service through chat support to our clients...

Responsibilities:
• Respond to customer inquiries and provide support through chat
• Resolve customer issues in a timely and professional manner
• Maintain a high level of customer satisfaction
• Collaborate with team members to ensure consistent service delivery
• Stay up to date on product knowledge and company policies
• Meet and exceed performance metrics

Requirements:
• 3 years of experience in customer service or a related field
• Energetic and adaptable personality traits
• Strong people management and innovation skills
• Excellent communication and problem-solving abilities
• Ability to work independently and as part of a team
• High school diploma or equivalent

Benefits:
• Retirement plan
• Travel opportunities
• Life insurance

Working Environment:
At TJX, we encourage a culture of ongoing learning and development for personal and professional growth. Our team is dedicated to providing a supportive and inclusive work environment where employees can thrive.

Deadline to apply: September 20, 2024

Equal Opportunity Statement:
TJX is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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