Customer Service Clerk (Part-Time) – Ann Arbor

Job Title: Customer Service Clerk (Part-Time) – Ann Arbor

Job Type: Part-Time (Under 4 hours)

Salary Unit: Hourly basis

Company: Walmart

Benefits: Health, Dental, Paid Training, Paid Vacations

Walmart is currently seeking to hire a Part-Time Customer Service Clerk for our Ann Arbor location. This individual will play a key role in addressing customer inquiries, resolving complaints, and ensuring overall customer satisfaction. The successful candidate will work for less than 4 hours per day and will be compensated on an hourly basis. In addition, Walmart offers benefits such as Health, Dental, Paid Training, and Paid Vacations.

Job Description:

As a Customer Service Clerk, you will be the first point of contact for our customers. You will assist them in finding products, resolving complaints, processing returns, and answering any questions related to our products and services. You will also be responsible for maintaining a clean and organized workspace.

Responsibilities:

– Respond to customer inquiries in a professional and timely manner

– Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution

– Maintain customer records by updating account information

– Recommend potential products or services to management by collecting customer information and analyzing customer needs

Requirements:

– Excellent communication and interpersonal skills

– Ability to handle stressful situations and remain calm under pressure

– Ability to work in a fast-paced environment

– Basic computer skills

Educational Qualifications:

– High school diploma or equivalent

Experience:

– Previous experience in a customer service role is preferred but not essential as training will be provided

Company Overview:

Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores from the United States, headquartered in Bentonville, Arkansas. The company was founded by Sam Walton in 1962 and incorporated on October 31, 1969.

Walmart is committed to a diverse and inclusive workplace. Walmart is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, gender, sexual orientation, age, religion, disability, or veteran status.

Interested candidates are encouraged to apply. We look forward to adding a new member to our dedicated team in Ann Arbor.

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