Customer Service Representative at Delta Airlines

Customer Service Representative at Delta Airlines

Looking for a fulfilling career in the aviation industry? Delta Airlines is seeking enthusiastic, customer-focused individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be the first point of contact for our passengers, providing exceptional service, resolving issues efficiently, and... ensuring a smooth travel experience. This role requires excellent communication skills, patience, and a passion for helping others. Join Delta Airlines and be part of an industry-leading airline that values customer satisfaction and employee growth.

Job Type

Full-time

Working Hours

Monday to Friday, 9:00 AM ? 5:00 PM

Responsibilities

1. Greet and assist passengers with check-in, boarding, and baggage processes.

2. Provide information about flight schedules, delays, and cancellations.

3. Handle customer inquiries and resolve issues promptly and courteously.

4. Assist passengers with special needs, including unaccompanied minors and those requiring wheelchair assistance.

5. Process ticket changes, upgrades, and cancellations.

6. Ensure compliance with all safety and security regulations.

7. Maintain a clean and organized work area.

8. Coordinate with other departments to ensure smooth operations.

Benefits

1. Competitive hourly salary.

2. Health, vision, and dental insurance.

3. Paid time off and holiday pay.

4. Employee travel benefits.

5. Retirement savings plan.

6. Professional development opportunities.

Hourly Salary Range

$25 ? $45 per hour

Job Requirements

1. High school diploma or equivalent.

2. Excellent communication and interpersonal skills.

3. Ability to work in a fast-paced environment.

4. Strong problem-solving skills.

5. Basic computer proficiency.

6. Previous customer service experience preferred.

7. Must be eligible to work in the United States.

Basic Educational Requirements

High school diploma or equivalent. Additional training or certification in customer service is a plus.

Positive Work Environment

At Delta Airlines, we foster a positive work environment where employees feel valued and supported. We believe in teamwork, continuous improvement, and celebrating successes together.

Company Description

Delta Airlines is a premier global airline dedicated to providing superior customer service and operational excellence. With a rich history dating back to 1924, Delta Airlines has grown to become one of the largest and most respected airlines in the world. Our commitment to innovation, safety, and sustainability sets us apart in the industry. We strive to create a positive impact on the communities we serve and the environment. At Delta Airlines, our employees are our greatest asset. We invest in their growth and development, offering comprehensive training programs and opportunities for career advancement. Join Delta Airlines and be part of a dynamic and inclusive team that values diversity and is committed to delivering the best travel experience to our passengers.

How to Apply

To apply, please visit our website at [Delta Airlines Careers](https://www.delta.com/careers) and submit your application online. We look forward to welcoming you to the Delta Airlines family

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