Client Care Representative

Job Summary

Job Type: Full-Time

Salary: Competitive; based on experience

Working Hours: Flexible, including evenings and weekends

Company: Amazon Inc.

Location: Washington State

Benefits: Health, Dental, Paid Training, Paid Vacations, Employee Discounts, Retirement Savings Plan

Description

Amazon Inc. is seeking a dedicated and customer-focused Client Care Representative to join our dynamic team in Washington State. In this role, you will be responsible for providing exceptional service to our clients, ensuring their needs are met promptly and effectively. This position offers an exciting opportunity to work in a fast-paced environment with a global leader in e-commerce.

Requirements

• High school diploma or equivalent; Associate? or Bachelor? degree preferred


• Proven experience in customer service or a client-facing role


• Excellent verbal and written communication skills


• Strong problem-solving abilities and attention to detail


• Proficiency with Microsoft Office Suite and CRM software


• Ability to work flexible hours, including evenings and weekends

Responsibilities

• Respond to client inquiries via phone, email, and chat in a timely and professional manner


• Resolve client issues and complaints with empathy and efficiency


• Maintain accurate and detailed records of client interactions


• Collaborate with internal teams to ensure client satisfaction


• Stay up-to-date with Amazon? products, services, and policies

Benefits

• Comprehensive Health and Dental Insurance


• Paid Training Programs


• Generous Paid Vacation and Holiday Time


• Employee Discounts on Amazon products and services


• Retirement Savings Plan with Company Match

Educational Qualifications

High school diploma or equivalent is required. An Associate? or Bachelor? degree is preferred.

Experience

A minimum of 1 year of experience in a customer service or client-facing role is preferred.

Company Overview

Amazon Inc. is a global leader in e-commerce, cloud computing, digital streaming, and artificial intelligence. With a mission to be Earth’s most customer-centric company, Amazon strives to provide the best online shopping experience and seamless customer service.

Why Join Amazon

At Amazon, you?l have the opportunity to make an impact on a global scale. We offer a collaborative and inclusive work environment, where your contributions are valued, and your professional growth is encouraged. We are dedicated to innovation, customer satisfaction, and making every day better for our clients.

Equal Opportunity Employer Statement

Amazon is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply Job!