In-Flight Customer Support Attendant

Remote, USA Full-time Posted 2025-03-08

In-Flight Customer Support Attendant at Delta Airlines


Job Type: Full-Time



Salary: Competitive, based on experience



Working Hours: 40 hours per week



Location: Atlanta, GA


Benefits:



– Comprehensive Health and Dental Insurance



– Paid Training Program



– Paid Vacation and Sick Leave



– Employee Travel Discounts



– Retirement Savings Plan with Company Match



– Flexible Work Schedule


Job Summary


As an In-Flight Customer Support Attendant for Delta Airlines, you will be the face of our airline, responsible for providing exceptional in-flight service and ensuring a comfortable and enjoyable travel experience for our passengers. We are looking for enthusiastic individuals with a passion for customer service who can thrive in a fast-paced environment.


Key Responsibilities


– Greet passengers warmly and assist them with boarding and disembarking from the aircraft.


– Provide exceptional customer service throughout the flight, addressing passenger inquiries and needs.


– Serve meals and beverages, ensuring dietary restrictions and preferences are met.


– Maintain a clean and organized cabin environment, including the management of supplies and equipment.


– Respond to and resolve any passenger concerns or issues promptly and professionally.


– Communicate effectively with the flight crew to ensure a safe and enjoyable flight experience.


– Adhere to all safety regulations and emergency procedures.


Requirements


– High school diploma or equivalent required; associate degree preferred.


– Strong communication and interpersonal skills.


– Ability to work well under pressure and handle difficult situations with grace.


– Customer service experience in a hospitality or service-oriented environment strongly preferred.


– Must be able to work flexible hours, including evenings, weekends, and holidays.


– Must meet Delta Airlines’ grooming and appearance standards.


Educational Qualifications


– High School Diploma or GED required; additional certifications in hospitality or customer service are a plus.


Experience


– Previous experience in customer service, preferably in the airline or hospitality industry, is highly desirable.


Company Overview


Delta Airlines is a global leader in air transportation, known for our commitment to customer satisfaction and our outstanding service. We strive to create a positive and inclusive work environment for our employees while providing safe and reliable travel options for our passengers. Join us and be part of a dynamic team dedicated to excellence in the aviation industry.


If you are passionate about providing outstanding customer service and want to be part of a team that values innovation and teamwork, we encourage you to apply for the In-Flight Customer Support Attendant position at Delta Airlines today!

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