[Customer Care Rep] Jobs at Delta – Work From Home

**Job Summary**

**Job Type:** Full-Time

**Salary:** $20/hour

**Working Hours:** 40 hours/week

**Company:** Delta Air Lines

**Location:** Only State Location

**Benefits:** Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) plan, Employee Travel Discounts

**Description**

Are you looking to take your customer service skills to new heights? Join the Delta Air Lines family as a Customer Care Representative working from the comfort of your home. We are seeking dedicated and enthusiastic individuals who can provide exceptional support to our valued customers. As a Customer Care Rep, you’ll play a pivotal role in ensuring a seamless travel experience for our passengers. If you have a passion for helping others and want to be part of a globally recognized airline, this opportunity is for you.

**Requirements**

1. High School Diploma or GED.

2. Previous experience in a customer service role.

3. Excellent communication skills, both written and verbal.

4. Ability to navigate computer systems and multitask efficiently.

5. Strong problem-solving abilities.

6. Flexibility to work various shifts, including weekends and holidays.

7. Must be a resident of the specified state location.

**Responsibilities**

1. Provide exceptional customer service via phone, email, and chat.

2. Assist customers with flight bookings, changes, and cancellations.

3. Address and resolve customer inquiries and complaints promptly.

4. Ensure accurate documentation of customer interactions.

5. Stay up-to-date with Delta’s policies, procedures, and promotions.

6. Collaborate with team members and other departments to resolve complex issues.

7. Maintain a high level of professionalism and empathy in all interactions.

**Benefits**

* Comprehensive Health Insurance

* Dental Insurance

* Paid Training Programs

* Paid Vacations and Holidays

* 401(k) Retirement Savings Plan

* Employee Travel Discounts for you and your family

**Educational Qualifications**

* High School Diploma or GED (Required)

* College degree or coursework in related fields (Preferred)

**Experience**

* At least 1-2 years of experience in a customer service role.

* Experience in travel, hospitality, or airline industry is a plus.

**Company Overview**

Delta Air Lines, headquartered in Atlanta, Georgia, is a global leader in air travel offering over 5,000 flights daily to more than 300 destinations in over 50 countries. Known for our world-class customer service and commitment to safety, we strive to connect people and cultures across the globe. Delta’s diverse team is the foundation of our success, and we are dedicated to fostering an inclusive and supportive work environment. Join us and enjoy the journey of making air travel an enriching experience for all.

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