Online Amazon Chat Support Jobs No Experience /REMOTE/ – Part-Time

Job Summary

Job Type:

Part-Time

Salary:

Competitive Hourly Rate

Working Hours:

Under 4 hours per day

Company:

American Express

Flexible Schedule Opportunity:

Yes

Remote Location:

Yes

Benefits:

– Health Insurance

– Dental Insurance

– Paid Training

– Paid Vacations

Job Description

Are you looking for a flexible, part-time role that you can do from the comfort of your own home? American Express is hiring enthusiastic individuals for our Online Amazon Chat Support team. This entry-level position is perfect for those who are keen to kickstart their career in customer service and requires no prior experience.

As an Online Amazon Chat Support Representative, you will be the first point of contact for customers who need assistance with their Amazon orders, accounts, and general inquiries. You will engage with customers through live chat, providing prompt and accurate responses to their questions and issues. Your main goal will be to ensure customer satisfaction and maintain the high standards of service that American Express is known for.

Requirements:

– High School Diploma or equivalent

– Strong written communication skills

– Ability to type quickly and accurately

– Reliable internet connection

– Basic computer skills and familiarity with online shopping

– Ability to work independently and manage time effectively

– Positive attitude and problem-solving skills

Responsibilities:

– Respond to customer inquiries promptly through live chat

– Assist customers with order tracking, returns, and refunds

– Troubleshoot basic technical issues related to Amazon accounts

– Escalate complex issues to senior support staff when necessary

– Maintain a high level of professionalism and empathy in all interactions

– Meet daily and weekly performance targets

– Participate in training sessions to stay updated on company policies and procedures

Benefits:

– Competitive hourly pay

– Flexible working hours

– Comprehensive health and dental insurance

– Paid training program to ensure your success

– Paid vacations and holidays

– Opportunities for career growth and development

– Work-from-home convenience

Educational Qualifications:

– High School Diploma or equivalent (required)

– Additional certifications in customer service or IT (preferred but not required)

Experience:

– No prior experience required

– Previous experience in customer service, retail, or e-commerce is a plus but not mandatory

Company Overview

American Express is a globally recognized leader in financial services, committed to providing exceptional service to our customers. With a reputation for innovation and excellence, we continually strive to enhance the customer experience through our diverse range of products and services. Our Online Amazon Chat Support team is an integral part of this mission, helping to ensure that customers enjoy a seamless and satisfactory shopping experience on Amazon.

Join our team at American Express and take advantage of the opportunity to build a rewarding career, enjoy flexible working conditions, and contribute to a world-class organization that values its employees and customers alike. Apply today to start your journey with us!

Apply Job!