Remote Live Chat Agent Jobs at Delta – (Hiring Now)

Job Summary

Delta Airlines is seeking enthusiastic Remote Live Chat Agents to join our dynamic team. As a Live Chat Agent, you will have the flexibility to work remotely, assisting our valued customers with their inquiries. This position offers a competitive hourly wage, extensive benefits, and the opportunity to work under 4 hours per shift. We are hiring for positions in the state of [Only State Location].

Job Type: Part-time

Salary: Competitive hourly rate

Working Hours: Under 4 hours per shift

Company: Delta Airlines

Location: [Only State Location]

Benefits: Health, Dental, Paid Training, Paid Vacations, and more.

Description

Delta Airlines is a globally recognized leader in the aviation industry, renowned for delivering exceptional customer service and operational excellence. We are currently seeking dedicated and customer-focused individuals to join our remote team as Live Chat Agents. This role is ideal for individuals who excel in a fast-paced, customer-oriented environment and have a passion for helping others.

As a Remote Live Chat Agent, you will be the frontline of our customer support, providing timely and accurate assistance to passengers and prospective customers via our live chat platform. You will be responsible for addressing a variety of inquiries, ranging from booking and ticketing to travel policies and general customer service. Your ability to communicate effectively, solve problems efficiently, and provide an outstanding customer experience will be crucial in maintaining Delta’s high service standards.

Requirements

• High school diploma or equivalent.


• Proficiency in English; excellent written communication skills.


• Previous customer service experience, preferably in the travel or airline industry.


• Basic computer skills, including familiarity with live chat platforms and CRM systems.


• Strong problem-solving abilities and attention to detail.


• Ability to work independently in a remote setting.


• Flexible availability, including weekends and holidays.

Responsibilities

• Provide prompt and professional responses to customer inquiries via live chat.


• Assist with booking flights, making reservations, and handling ticketing issues.


• Offer information regarding travel policies, destinations, and special promotions.


• Resolve customer complaints and issues with a focus on customer satisfaction.


• Maintain accurate records of customer interactions and transactions.


• Collaborate with other team members and departments to resolve complex issues.


• Stay updated with company policies, procedures, and service offerings.

Educational Qualifications

• High school diploma or equivalent (Required).


• Bachelor? degree in a related field (Preferred but not required).

Experience

• Minimum of 1 year experience in customer service (Required).


• Experience in the travel or airline industry (Preferred).

Benefits

• Comprehensive Health and Dental insurance.


• Paid Training programs to ensure your success.


• Generous Paid Vacation and personal time off.


• Opportunities for professional development and career growth.


• Employee discounts on travel and other services.

Company Overview

Delta Airlines is a leader in domestic and international travel, providing extensive flight options and superior service to millions of customers worldwide. We are committed to innovation, sustainability, and delivering the highest level of satisfaction to our passengers. As a member of the Delta family, you will be part of a diverse and dynamic team that values integrity, perseverance, and the relentless pursuit of excellence.

If you are ready to take your customer service skills to new heights, apply now to join Delta Airlines as a Remote Live Chat Agent!

Apply Job!