Entry Level Customer Service Sales (Remote)

Job Summary:

Position: Entry Level Customer Service Sales (Remote...

Company: American Express

Job Type: Full-time

Salary: Competitive, based on experience

Working Hours: Flexible schedule opportunity

Remote Location: Yes

Benefits: Health, Dental, Paid Training, Paid Vacations, and more.

Job Description:

American Express is seeking enthusiastic and customer-focused individuals to join our team as Entry Level Customer Service Sales Representatives. This is a fantastic opportunity for those looking to kickstart their career in a dynamic and supportive environment. As part of our remote team, you will have the flexibility to work from the comfort of your home while providing exceptional service to our valued customers.

In this role, you will be responsible for handling customer inquiries, providing product and service information, and resolving any issues that may arise. You will also be involved in sales activities, promoting our products and services, and helping customers make informed decisions. American Express prides itself on delivering outstanding customer experiences, and we are looking for team members who share our commitment to excellence.

Our ideal candidate is a strong communicator, a quick learner, and someone who thrives in a fast-paced environment. If you are passionate about customer service and sales, and are looking for a company that values your growth and development, American Express is the place for you.

Requirements: ? High school diploma or equivalent ? Strong communication and interpersonal skills ? Ability to work independently and as part of a team ? Basic computer skills and familiarity with Microsoft Office ? Reliable internet connection and a quiet workspace ? Customer service experience is a plus, but not required ? Sales experience is a plus, but not required

Responsibilities: ? Responding to customer inquiries via phone, email, and chat ? Providing accurate information about products and services ? Resolving customer issues in a timely and efficient manner ? Promoting and selling American Express products and services ? Maintaining detailed and accurate records of customer interactions ? Participating in training and development programs ? Collaborating with team members to improve customer experiences

Benefits:
? Comprehensive health insurance (medical, dental, vision)
? Paid training and development programs
? Generous paid time off and vacation policy
? Retirement savings plan with company match
? Employee discounts on American Express products and services
? Opportunities for career growth and advancement
? Supportive and inclusive work environment

Educational Qualifications: ? High school diploma or equivalent required ? Associate?s or Bachelor?s degree is a plus

Experience:
? Previous customer service experience preferred, but not required
? Sales experience is a plus, but not required

Company Overview:

American Express is a globally recognized financial services company, known for its exceptional customer service and innovative products. With a rich history spanning over 170 years, we have built a reputation for trust and reliability. Our commitment to our customers, employees, and communities is at the heart of everything we do. We believe in fostering a diverse and inclusive workplace where every team member can thrive and contribute to our success. Join us at American Express and be part of a company that values your growth and development.

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