Chief of Staff (Remote)

Remote, USA Full-time Posted 2025-03-08

A company seeks a Chief of Staff who will be a strategic partner to the Managing Partners, ensuring that the business operates effectively and efficiently. This role will drive the firm?s strategic initiatives and manage day-to-day operations, overseeing billing, staffing, IT, organizational effectiveness, marketing, and business development. The ideal candidate will possess operational... expertise, leadership skills, and the ability to manage a variety of workstreams in a scaling law firm.

Key Responsibilities:

Financial Management and Billing:
? Manage and optimize the firm?s accounts receivable processes in collaboration with the paralegal team.
? Execute follow up on past due client invoices and ensure the Managing Partners are aware of delinquent accounts.
? Manage the calculation and pay out of the team lead bonus program for attorneys.
? Collaborate with Managing Partners and the firm accountant on budgeting and forecasting.

Staffing & Human Resources:
? Oversee the firm?s staffing and resource allocation charts to meet client demands and business objectives.
? Drive talent acquisition, development, and retention efforts with the firm?s HR consultant.
? Foster a positive and inclusive remote work culture through ongoing programming that supports high performance and employee engagement.

Technology & IT Management:
? Partner with the IT consultant to ensure the firm?s technology infrastructure is reliable, secure, and scalable.
? Collaborate with the IT consultant to execute the technology onboarding and offboarding processes for employees.
? Lead initiatives to implement technology solutions that improve operational efficiency and client service.

Organizational Effectiveness:
? Lead change management initiatives and process improvements that enhance collaboration and communication in a remote-first work environment.
? Collaborate with the Managing Partners to ensure the firm is well-positioned to respond to industry trends and market conditions.
? Manage special projects and initiatives as assigned by the Managing Partners.

Marketing & Business Development:
? Develop and execute the firm?s marketing strategy with the Managing Partners to enhance brand visibility and attract new clients.
? Support business development efforts, including client relationship management and strategic partnerships.
? Liaise with the firm?s website development to maintain and update the firm website.
? Drive the creation of marketing content and materials including regular LinkedIn posts for the firm.
? Identify conferences and other relevant BD activities and coordinate staff travel etc.

Qualifications: ? Bachelor?s degree in Business Administration, Finance, Law, or a related field; MBA or advanced degree preferred. ? Minimum of 7 years of progressive operations experience, preferably within a legal or professional services firm. ? Proven ability to manage multiple initiatives and drive organizational change. ? Exceptional communication, negotiation, and interpersonal skills. ? Strategic mindset with demonstrated ability to drive business growth and operational excellence. ? Adaptability and capacity to thrive in a dynamic, fast-paced, remote work environment. ? Tech-savvy with a strong interest in leveraging digital tools to enhance collaboration, effectiveness, and efficiency in a remote work environment. ? Based in the NYC tri-state area with the ability to commute to NYC regularly to conduct firm business.

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