Remote Customer Service Representative - Up to $62/hr
Remote, USA
Full-time
Posted 2025-03-08
Overview:** Chewy, America's #1 pet pharmacy, is seeking a Customer Service Associate to join our amazing team! As a remote employee, you will be part of a team that is dedicated to delivering an exceptional, memorable, and reliable experience for pet parents, every time. **Responsibilities:** As a Customer Service Associate, you will be responsible for engaging directly with pharmacy customers... who contact Chewy for a variety of topics, primarily via inbound calls and other communication platforms. You will research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues. You will also go above and beyond to 'wow' our customers, engaging with them and thinking critically to help provide solutions while adhering to high safety and regulatory standards. **Qualifications:** To be successful in this role, you will need: ? 1-2 years working in a customer-focused environment ? Excellent communication skills ? Ability to multi-task and think critically ? Flexibility to shift schedule and work overtime as needed ? Must be able to pass background check for KY Rx Tech license ? Show up committed to be your best! **Benefits:** Chewy offers competitive pay and benefits, a supportive culture, and the ability to make pets, pet parents, and pet partners super happy! As a remote employee, you will be part of a team that is committed to providing outstanding care and wellness services, and your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and service
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