Account Support Officer - Work from home

Job Description:

We are looking for a highly motivated Account Support Officer to join our team at Walt Disney. This is a part-time position that allows you to work from the comfort of your own home in Fort Worth, Texas. As an Associate Level Account Support Officer, you will be responsible for providing exceptional support to our clients and ensuring their needs are met in a timely and... efficient manner.

Responsibilities:
• Act as the main point of contact for clients, addressing any inquiries or concerns they may have
• Assist with account management tasks such as processing orders, invoicing, and resolving billing issues
• Collaborate with internal teams to ensure client satisfaction and retention
• Conduct regular check-ins with clients to assess their needs and provide proactive support
• Analyze data and reports to identify trends and opportunities for improvement
• Develop and maintain strong relationships with clients to foster long-term partnerships
• Stay up-to-date on industry trends and best practices to provide informed recommendations to clients

Requirements:
• 3 years of experience in a similar role
• Resilient and resourceful personality traits
• Strong strategic planning and people management skills
• Excellent communication and interpersonal abilities
• Ability to work independently and prioritize tasks effectively
• Proficiency in Microsoft Office and CRM software
• Bachelor's degree in Business Administration or related field preferred

Benefits:
• Parental leave
• Free food
• Travel opportunities

Working Environment:
At Walt Disney, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. Our team is dedicated to providing the highest level of support to our clients while fostering a collaborative and inclusive work environment.

Equal Opportunity Statement:
Walt Disney is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-09-08

If you meet the requirements and are excited about the opportunity to work with a dynamic team at Walt Disney, we encourage you to apply for the position of Account Support Officer today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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