Account Support Representative - Work from home

Job Description:

DoorDash is looking for a passionate and confident Account Support Representative to work from home in Charlotte, North Carolina. As an Associate Level position, the ideal candidate should have at least 3 years of experience in a similar role. This part-time position requires excellent communication skills, strong analytical abilities, and a proactive attitude towards... problem-solving.

Responsibilities: 1. Provide exceptional customer support to DoorDash restaurant partners and assist them with any account-related issues or inquiries. 2. Analyze account performance data to identify trends and suggest improvements for partner success. 3. Conduct presentations to potential partners to showcase the benefits of partnering with DoorDash. 4. Collaborate with cross-functional teams to ensure seamless integration of partner accounts. 5. Handle escalated issues and provide timely resolutions to maintain partner satisfaction. 6. Monitor partner feedback and implement strategies to enhance overall partner experience. 7. Assist in the development and implementation of new processes and tools to streamline account management.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Strong analytical and problem-solving skills. 3. Excellent written and verbal communication abilities. 4. Proficiency in Microsoft Office Suite. 5. Ability to work independently and prioritize tasks effectively. 6. Experience in customer service or account management is preferred. 7. Passion for providing exceptional customer service and building strong relationships with partners.

Benefits:
• Company transportation provided.
• Medical coverage for part-time employees.
• Paid sick leave for eligible employees.

Working Environment:
At DoorDash, we value diversity and inclusivity. We strive to create a culture of belonging where every employee feels respected and valued. Our team is dedicated to paving the way for a more inclusive workplace.

Equal Opportunity Statement:
DoorDash is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Deadline to Apply: August 30, 2024

Join DoorDash and be a part of a dynamic team that values your contributions and supports your growth and development. Apply now to become an Account Support Representative and make a meaningful impact in the delivery industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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