Amazon careers remote jobs

Remote, USA Full-time Posted 2025-03-08

Amazon is seeking work from home professionals who are passionate about customer service and are committed to delivering the best possible experience to Amazon customers. As a virtual customer service representative, you will be responsible for catering to customer?s queries and resolving their concerns promptly.

Key Responsibilities: As a customer service representative, you will be responsible for the following:

Assisting customers with their queries related to orders, shipping, payments, refunds, and returns
Troubleshooting technical issues faced by customers while using Amazon?s products and services
Providing accurate and timely solutions to customers via chat, email, and phone
Identifying and escalating customer issues to relevant departments for prompt solutions
Building rapport with customers and ensuring that their feedback is communicated to Amazon?s management team
Adhering to Amazon?s customer service policies and processes at all times

Skills and Qualifications:

Excellent communication skills, both written and verbal
Good problem-solving skills and attention to detail
Ability to multitask and prioritize work in a fast-paced environment
Typing speed of at least 40 words per minute
Fluency in written and spoken English
Previous customer service experience is an added advantage
Access to a reliable high-speed internet connection
Availability to work in shifts, including nights, weekends, and holidays

Similar Remote Jobs

Amazon careers remote jobs

Posted on: 23-01-2025 00:00

Amazon warehouse jobs

Posted on: 23-01-2025 00:00

Target hiring

Posted on: 23-01-2025 00:00

State farm careers

Posted on: 23-01-2025 00:00

Amazon flex warehouse jobs

Posted on: 23-01-2025 00:00

Target warehouse jobs

Posted on: 23-01-2025 00:00

Delta airlines careers remote

Posted on: 23-01-2025 00:00

Work from home jobs amazon

Posted on: 23-01-2025 00:00

Amazon work from home customer service jobs

Posted on: 23-01-2025 00:00

Remote Moderators (Mexico)

Posted on: 18-09-2024 00:00

IT Chat Specialist (CDW) (Remote)

Posted on: 22-11-2024 05:34

Regulatory Affairs Specialist I-III

Posted on: 29-08-2024 00:00

Billing Specialist- Part Time/Remote

Posted on: 05-09-2024 00:00

Child Care Specialist

Posted on: 29-11-2024 08:27