Amazon online jobs
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.Summary Of Responsibilities
? Effectively communicate in a clear and professional manner at all times
? Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
? Effectively manage sensitive cases by reporting up the escalation matrix
? Demonstrate excellent time-management skills
? Maintains or exceeds targeted performance metrics
? Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic QualificationsQualitative Requirements?Graduation in any specialization from a recognized university.?Excellent communication skills (written and verbal) in English language.?Ability to communicate correctly and clearly with all customers?Good comprehension skills ? ability to clearly understand and state the issues customers present?Ability to concentrate ? follow customers issues without distraction to resolution?Work successfully in a team environment as well as independently?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer?Excellent typing skills?Demonstrates an ability to successfully navigate websites?Demonstrates a proficient knowledge of email applications
Similar Remote Jobs
Amazon online jobs
Posted on: 24-01-2025 04:49
Online Tutor/Teacher | $25-70hr | Flexible Hours
Posted on: 24-01-2025 04:49
Amazon Product Testers (Work At-Home Positions)
Posted on: 24-01-2025 04:49
Legal Remote Transcription Position
Posted on: 24-01-2025 04:49
Part Time Data Entry Clerk - Remote
Posted on: 24-01-2025 04:49
Customer Service Representative - Remote, Bilingual Spanish and English
Posted on: 24-01-2025 04:49
Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time
Posted on: 24-01-2025 04:49
iSeries COBOL Engineer, Remote in USA
Posted on: 24-01-2025 04:49
Divisional Sales Support - Jacksonville, NC
Posted on: 24-01-2025 04:49
Apple Home Advisor (Remote Work Opportunity) ? USA
Posted on: 24-01-2025 04:49
FedEx SameDay Delivery Driver – Kansas
Posted on: 12-09-2024 00:00
Entry Level Customer Service Sales (Remote)
Posted on: 15-12-2024 15:02
Netflix Data Entry (Remote, Part/Full Time) $72000/Year
Posted on: 27-02-2025 00:00
Entry Level Remote Rep
Posted on: 27-02-2025 00:00
(URGENT) Remote Amazon Data Entry Jobs Hiring - Part-Time - No Experience
Posted on: 27-02-2025 00:00
Forklift Operator (Nights)
Posted on: 27-02-2025 00:00
Online Order Filling Team Associate
Posted on: 20-01-2025 06:20
Part-Time Sales Help
Posted on: 07-12-2024 04:21
Remote Healthcare Service Representative | WFH
Posted on: 24-09-2024 00:00
Airbnb Cleaner Needed in Poughkeepsie (Poughkeepsie (Near Vassar College)
Posted on: 22-10-2024 05:28