Business Analyst / Administrative Support

Company Federal Reserve Bank of San Francisco We are the Federal Reserve Bank of San Francisco?public servants with a mission to advance the nation?s monetary, financial, and payment systems to build a stronger economy for all Americans. We are a community-engaged bank, and are committed to understanding and serving the vibrant, expansive communities of the Twelfth District. That means we seek... and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a diverse team united in its purpose to promote an economy that works for everyone. We empower our people to balance their life and work responsibilities. That?s why we offer a flexible hybrid work model that allows you to collaborate with office colleagues on some days, and work from home on others. About Federal Reserve Financial Services Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine?Solutions, Fedwire? National Settlement Service (NSS), FedCash? FedACH?(Automated Clearing House), Check Services, and the FedNow?Service. In 2020, we undertook a strategic effort to transform FRFS from a product and support office framework to a national, enterprise-focused organization. The enterprise structure integrated the prior retail, wholesale, cash, and customer relations product and support offices into a new organization, which was further joined by the FedNow team in early 2024. Our North Star strategy, with the new structure, is to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. The FRFS is a national business line with 1,500 employees across all 12 Federal Reserve Districts. While we are part of a national business line, FRFS employees are active members in our respective Districts ? participating in local Bank events, resource groups, and volunteer experiences. We sometimes think of this as 'dual citizenship' because we are both local Bank and FRFS employees. The selected candidate?s new job title and associated pay range will be determined by the SF Fed and will continue to be subject to the employing District?s people policies and practices (i.e., remote/hybrid work posture, etc.). Department Overview The FedCash Services? Business Solutions and Support (BS&S) division has an immediate opening for a business analyst in San Francisco, reporting to the assistant manager of FedCash Services Administration. You will work closely with a team of administrative assistants, executive assistants, and business analysts as part of a centrally managed pool. We are a group of professionals who keep FedCash Services running smoothly, and we are the secret behind our leaders? success. We are leaders behind leaders, the shrewd wizards who keep the office running efficiently, the brilliant multitasker and detail-oriented coordinators. Are you looking for an opportunity to gain experience in the Fed?s FRFS business line while working with a team of dedicated innovators, change agents, leaders with vision and pioneers making an impact and encouraging others? Then read on about the position summary. This role is responsible for all aspects of office coordination for employees in various FRFS divisions in the 12th District. This includes event planning and meeting support; procuring and maintaining office supply inventory; preparing, revising, and developing documents; supporting contracts and processing invoices; and supporting low-to-medium complexity projects. This position is a hybrid role, with in-office days to be expected 2-3 days per week. Essential Responsibilities Support event planning for internal and external meetings. Perform onboarding/offboarding activities, including preparation of workspace, updates to email groups, and creation of new employee information packets; serve as first line support for questions on Fed policies. Procure all software, hardware, and electronic equipment. Perform purchasing and payment activities for department, working within established guidelines to ensure compliance with Federal Reserve policies and timely payment of invoices. Perform required periodic physical and electronic access reviews. Partner with vital team members, sometimes incorporating external parties, to assess and address internal needs and to model the outcomes. Assist in project management activities including but not limited to project planning, scheduling, budgeting, organizing and/or project research. Qualifications Bachelor?s degree preferred. 2+ years of business operations, project management or administrative support experience. Solid understanding of the Federal Reserve System and the role of the Federal Reserve Bank preferred. Proficient computer skills including Microsoft Outlook, Word, Excel, and PowerPoint. Strong organizational skills, including ability to prioritize multiple tasks. Strong customer service and interpersonal skills. Strong attention to detail. Basic project management and analytical skills. Strong communication skills to include diligent and timely response to internal or external requests for information. Ability to work independently with moderate supervision and direction and as part of a team. US Citizen Base Salary Range: Min: $78,200 Mid: $101,700 Max: $124,900 (Location: San Francisco) Final salary and offer will be determined by the applicant?s background, experience, skills, internal equity, and alignment with geographic and other market data. We offer a wonderful benefits package including Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Childcare Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer. #LI-Hybrid Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Information Technology Work Shift First (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Privacy Notice OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States?one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You?ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague

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