Call Center Agent/Data Entry Clerk

Job Summary
Hi-Tech PDR is currently looking for people with strong communication skills to join our team of remote workers...
We'll provide you with training, knowledge and equipment so that you can provide the best possible customer service.
Our Call Center is a fast paced work environment, we work closely with insurance companies as well as the insurance companies clients.
We are currently looking for applicants with the ability to work independently, who are detail oriented, someone who is a SELF MOTIVATOR & SELF STARTER, MUST HAVE great communication skills, and who is quite dependable to join our team.
Must be willing to work some weekends.
Bilingual is a plus
Applicants MUST have the following:
Must reside in the following states: COLORADO, TEXAS, FLORIDA & ILLINOIS
Must have AT LEAST TWO YEARS inbound/outbound call center experience.
Must be able to handle 100 plus outbound calls per day
Must be Proactive, motivated, outgoing and prompt
Must have a SUITABLE work space in a quiet 'work area'
Must be Proficient in Microsoft Word, Excel, Google Sheets, Email and able to use a multi-line phone system

Responsibilities and Duties

Agents will make several outbound calls to customers on behalf of the customers insurance company

Once an agent has initiated contact with the customer they will log all necessary information into multiple software programs

Agents will also receive inbound calls from customers, which they will follow the same steps as above

Qualifications and Skills

24 months inbound/outbound call center experience.

High School Graduate

Fluent English

Job Types: Full-time, Part-time, Temporary

Pay: From $15.50 per hour

Expected hours: 40 per week

Schedule:
? 10 hour shift
? 4 hour shift
? 8 hour shift
? Day shift
? Monday to Friday
? Overtime
? Rotating weekends
? Weekends as needed

Experience:
? Microsoft Excel: 2 years (Required)

Language:
? English (Required)

Shift availability:
? Day Shift (Required)
? Night Shift (Preferred)

Work Location: Remote

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