Call Center Associate

Remote, USA Full-time Posted 2025-03-08

Position Summary:

This position will provide support in a 24/7 call center environment. The successful candidate is comfortable working independently in a remote environment. This is a full-time position. The ideal candidate contributes to a culture that delivers quality performance and values diversity, fairness, and inclusion in the workplace...

Responsibilities: ? Answer customer calls and emails ? Place follow-up calls and emails to answer questions. ? Use a PC to access a secure database to input and customer information. ? Document, track, and analyze outcomes. ? Coordinate with various departments to ensure customer questions and requests are handled in a timely manner. ? Maintain quality standards and customer resolution objectives

Required Qualifications: ? US citizenship ? At least a high school diploma or GED ? Proficiency in computer skills, evidenced by passing a computer skills assessment ? Available to work 40 hours a week, including nights and weekends ? Ability to pass a background and credit check, drug screening, and education verification ? Must pass a security clearance process ? Previous call center experience is preferred ? Prior experience as a TRICARE customer representative is a plus

Salary: $14-$16 per hour

Start Date: TBD

Values We Seek:
? Diversity, Equity, and Inclusion
? Integrity
? Professionalism with Passion
? Accountability
? Commitment to Customers and the Community
? Teamwork
? Learning
? Value-centricity

Apply Job!

Apply for the Job

Call Center Associate

Similar Remote Jobs

Call Center Associate

[Entry Level/No Experience] Fedex Remote data entry jobs - Apply...

Live Chat Agent (Remote / Entry Level / No Experience)

Disney Remote Specialist - (Work From Home Jobs Part Time)

[Entry Level/No Experience] Apple Data Entry Jobs (Remote) $30/Hour

Technical Support Engineer ? Azure App Services

[Entry Level/No Experience] UPS Data Entry jobs From Home ? Apply Now

Commercial Account Manager

Aetna Career Customer Service Rep - Work From Home

YouTube Gaming Informative video on Fallout - Contract to Hire

Manager - Global Reengineering (Phoenix, AZ Hybrid)

Unified Communications consultant

Merchandiser - Full Time

Part-Time Data Entry Specialist - Flexible Hours

Junior Financial Analyst -Baltimore, MD- Pay Rate: $23/hr W2

Entry Level Financial Services Professional

Teller 20 hr Spanish Fork

Staff Data Engineer

Junior Digital Marketing Assistant

New Remote Customer Service Jobs for Females