Call Center Executive – Apply Now

Job Summary

We’re currently seeking a dedicated and enthusiastic Call Center Executive to join our dynamic team at Verizon in California. This is a full-time position offering a competitive salary starting at $40,000 per year. As part of our team, you’ll work 40 hours per week and enjoy numerous benefits, including health and dental insurance, paid training, and paid vacations.

Job Description

As a Call Center Executive at Verizon, you will be the voice of our company, providing excellent customer service to our clients. You’ll handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.

Responsibilities

– Answer incoming calls and respond to customer inquiries

– Provide information about products and services

– Troubleshoot and resolve customer issues

– Document and update customer records based on interactions

– Meet performance targets and contribute to team goals

– Maintain a professional demeanor and positive attitude

Requirements

– High school diploma or equivalent

– Excellent communication skills, both verbal and written

– Proficient in basic computer applications

– Strong problem-solving abilities

– Ability to multitask and manage time effectively

– Customer service experience preferred, but not required

Educational Qualifications

– High school diploma or GED required

– Further education in customer service or related fields is an advantage

Experience

– Previous experience in a call center or customer service role is preferred but not mandatory

Benefits

– Competitive salary starting at $40,000 per year

– Comprehensive health and dental insurance

– Paid training programs

– Paid vacations and holidays

– Opportunities for career advancement

Company Overview

At Verizon, we believe in connecting people and companies with the tools they need to succeed. We pride ourselves on providing exceptional customer service and support. Our team members are valued, and we invest in their growth and development. Join us and become part of a company that is dedicated to innovation, excellence, and making a difference in our community.

Apply now to start your rewarding career with Verizon in California!

Apply Job!