Call Center Representative

• Please complete the Phone Interview on the application to be considered for the job.
Hello!We're a live answering service for self-storage businesses and help manage the day-to-day operations for multiple self-storage properties...Benefits:?Work 100% remote?Commission Structure?Obtain a career with a fast-growing company in an essential industry.?The more the company grows you grow too! Great long-term earning potential for the right candidates.Duties and Responsibilities include:? Ability to manage incoming and outbound calls? Ability to navigate through several programs? Ability to manage website submissions? Ability to manage reservations? Ability to manage a waitlist? Ability to rent units? Ability to communicate with maintenance via mobile app? Ability to write well (document calls & communicate with management)? Ability to process payments? Ability to close leads (processing move-ins)? Ability to process move outs? Ability to follow up with delinquent tenants? Ability to provide live chat support? Ability to input and review all digital documentation and information accurately.? And much more?We are looking for detail-oriented candidates that excel in the skills below:? ** Computer Savvy ? Must be able to proficiently learn and navigate through several programs for self-sufficiency. ***? Resourceful ? Has the ability to think of ways to navigate through most challenges.? Communication Skills ? Actively listens and speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions.? Critical thinking skills? Has the ability to quickly make decisions to support client and tenant based on policy, procedure, company and facility information.? Fast Learner - Ability to retain information and demonstrate those skills on the job.? Time Management ? Has the ability to manage competing priorities without becoming extremely overwhelmed. Can manage time independently without the need for supervision in slow and/or busy times.? Ability to multi-task ? Has the ability to manage many tasks and issues at the same time throughout the day, week, and month.Must be a high energy individual who can deliver ?Chick-fil-A? type service on the phone lines from the 28th - 12th of each month. If you can execute the above qualifications at a high level, there will be additional work available the rest of the month. Candidates that have experience in help desk, property leasing, self-storage and contact call centers is a plus and are encouraged to apply.Thanks for checking this out and I hope you have a great rest of the day! :)Cheers,
• Alec
Job Type: Part-timePay: $7.50 - $10.00 per hourBenefits:

Work from home

Experience level:

No experience needed

Shift:

Day shift
Evening shift
Morning shift
Night shift

Weekly day range:

Monday to Friday
Weekends as needed

Work setting:

Call center
Remote

Application Question(s):

Why are you a good fit for this job?
Are you available to start work immediately?
Anything else you think we should know?
What are your hobbies? What do you like to do for fun?

Work Location: Remote

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