Call Center Representative (Remote)
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity for individuals who enjoy helping others and thrive in a fast-paced environment.
- ```Duties```
- Answer incoming calls from customers and provide assistance with inquiries or concerns
- Enter customer information and inquiries accurately into the database
- Analyze customer needs and provide appropriate solutions or escalate to the appropriate department
- Maintain a high level of professionalism and phone etiquette at all times
- Communicate effectively with customers, ensuring clear and concise information is provided
- Handle customer complaints or issues with empathy and resolve them in a timely manner
- Follow up with customers to ensure their needs have been met
- ```Requirements```
- Previous experience in... customer service or call center environment preferred
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Knowledge of medical office procedures is a plus
- Excellent verbal and written communication skills
Shifts: Between 8am-11pm EST
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Vision insurance
Shift:
? 8 hour shift
Experience:
? Call center: 3 years (Required)
Work Location: Remote
Similar Remote Jobs
Call Center Representative (Remote)
Posted on: 15-09-2024 00:00
Customer Service Position (Remote)
Posted on: 15-09-2024 00:00
PCA Personal Care Assistant
Posted on: 15-09-2024 00:00
Quality Assurance Technician (Midday)
Posted on: 15-09-2024 00:00
Remote Call center Representative
Posted on: 15-09-2024 00:00
REMOTE Customer Service Representative
Posted on: 15-09-2024 00:00
Remote Customer Service Rep
Posted on: 15-09-2024 00:00
Transportation Representative NOC IB
Posted on: 15-09-2024 00:00
Automotive Online Chat Specialist
Posted on: 15-09-2024 00:00
Freelance SEO Specialist (Remote/Project-Based)
Posted on: 15-09-2024 00:00
Remote Web Front-End Engineer Jobs | Turing
Posted on: 01-10-2024 00:00
Remote RN Care Manager - WFH
Posted on: 18-02-2025 03:58
Online Data Entry / Typing (Work from Home Job)
Posted on: 03-01-2025 07:35
(Data Entry Remote Jobs) Delta Airlines $35 An Hour Airlines Jobs
Posted on: 23-01-2025 00:00
Campus Undergraduate - 2023 American Express Discovery Program
Posted on: 08-12-2024 17:20
Experienced Tarot Readers & Psychics Seeking Work at Home in US & CANADA
Posted on: 23-02-2025 00:00
Principal Engineer QA Test Automation
Posted on: 27-02-2025 00:00
Senior Director, Organizational Effectiveness
Posted on: 22-08-2024 00:00
Work From Home Data Entry Near Me
Posted on: 02-09-2024 00:00
Digital Asset Manager, Apple TV+ (Remote)
Posted on: 24-01-2025 04:51