Chat Support Specialist - Remote Work

Job Description:

Baxalta is seeking a Chat Support Specialist to join our team on a part-time basis, working remotely from San Antonio, Texas. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer support...

Responsibilities:
• Provide timely and accurate responses to customer inquiries via chat support
• Assist customers with product information, troubleshooting, and issue resolution
• Maintain a high level of professionalism and customer service at all times
• Collaborate with other team members to ensure seamless communication and support for customers
• Document customer interactions and feedback for analysis and improvement purposes
• Adhere to company policies and procedures to ensure consistent service delivery

Requirements:
• Hardworking and passionate individual with a strong desire to learn and grow in a customer support role
• Excellent planning and project management skills to effectively prioritize and manage workload
• Strong communication skills, both written and verbal, to interact with customers in a professional manner
• Ability to work independently and as part of a team in a remote setting
• Proficiency in using chat support software and basic computer skills
• High school diploma or equivalent qualification

Benefits:
• Paid sick leave to ensure your well-being and work-life balance
• Free accommodation for remote work convenience
• Gym membership to promote a healthy lifestyle

Working Environment:
At Baxalta, we encourage a spirit of exploration and taking calculated risks for growth. Our team values creativity, innovation, and collaboration to drive success in a fast-paced environment. Join us in shaping the future of customer support through chat communication.

Deadline to Apply:
August 31, 2024

Equal Opportunity Statement:
Baxalta is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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