Concierge (Part-Time) – Inez

Job Title: Concierge (Part-Time) – Inez

Position Type: Part-Time, Under 4 hours

Salary: Competitive, hourly

Company: Marriott International

Benefits: Health & Dental Coverage, Paid Training, Paid Vacations

Job Summary:

Marriott International is seeking a courteous and professional individual for a part-time Concierge role at our prestigious Inez property. This position offers a competitive hourly wage, health and dental coverage, paid training, and vacation time. The chosen candidate will be expected to work for less than 4 hours a day, meeting and exceeding our guest’s expectations.

Job Description:

The Concierge is the first point of contact for our guests at the Inez property. The ideal candidate will be able to provide guests with a wealth of information and services, ensuring their stay is a memorable one. This role requires excellent communication skills, a commitment to providing high-quality customer service, and a passion for hospitality.

Responsibilities:

1. Welcome guests upon their arrival and assign rooms.

2. Provide information about our hotel, available rooms, rates and amenities.

3. Respond to clients? complaints in a timely and professional manner.

4. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests? needs.

5. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.

Requirements:

1. Work experience as a Hotel Front Desk Agent, Receptionist or similar role.

2. Experience with hotel reservations software.

3. Understanding of how travel planning websites operate, like Booking and TripAdvisor.

4. Customer service attitude.

5. Excellent communication and organizational skills.

Educational Qualifications:

A high school degree; additional certification in hospitality is a plus.

Company Overview:

Marriott International is a leading global lodging company with more than 6,500 properties in 127 countries and territories. We are dedicated to providing unrivaled comfort, style, and service to our guests. We are proud to be recognized as a top employer and for our superior business ethics. Our culture of innovation helps drive our company’s success and keeps us on the forefront of the hospitality industry.

Marriott International is an

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