Content Moderator

About the Role: We are seeking a highly motivated and enthusiastic part-time Virtual Content Moderator to join our team! This position is focused on moderating texts, artwork, and videos posted by children in our educational website community.
As a moderator, you will work four-hour shifts, with the option to work two back-to-back shifts in a day. Additionally, staying up to date with the latest... trends is crucial to better understand and relate to our young audience. There are also many opportunities for growth in other areas of the company.
To get a feel for what it's like to work as a moderator at Miaplaza, please check out this TikTok: https://www.tiktok.com/@miaplazalearning/video/7190520345714085166
About Us: We are an educational website for children from Kindergarten through high school, offering a unique virtual social platform that engages and motivates children to learn.
Our student base is growing rapidly and we are currently hiring for multiple positions across several departments! Our expansion stems from two key factors: our commitment to providing exceptional educational content to our students by scaling our team with passionate individuals, and our pursuit of new opportunities to enhance our students' learning experiences by broadening our capabilities and expertise as an organization.
You can hear our CEO, Johannes Ziegler, discuss our company in this podcast: https://www.youtube.com/watch?v=7mabdbqbSco&t=23s&ab_channel=Universit%C3%A4tStuttgart.
Required Skills:
? Tech-savvy: Ability to quickly learn and adapt to various computer applications.
? Trend-awareness: Staying up to date with the latest trends to better understand and relate to the young audience.
? Independent and self-motivated: Being remote, you need to hold yourself accountable for tasks and ongoing responsibilities with little supervision.
? Quick learner: Demonstrated ability to absorb and utilize new information efficiently.
? Detail-oriented: Strong attention to detail to ensure content moderation accuracy.
? Problem-solving and critical thinking: Proven experience in independently solving technical problems and providing solutions or workarounds.
? Excellent interpersonal and communication skills: Exemplary written and spoken English language skills and fast typing abilities.
? Trust & integrity: Commitment to doing what is right and maintaining ethical standards.
? Empathy and patience: Ability to interact with child members and their parents compassionately and patiently.
? Resilient and adaptable: Capacity to take critical feedback and handle difficult customer situations effectively.
? Team player: Excellent communication and collaboration with internal teams and external customers.
? Reliable high-speed internet and computer: Access to a laptop or desktop with a high-speed internet connection that supports multitasking, including video.
Pay: $19.00 - $23.00 per hour
Join our team as a Virtual Content Moderator and contribute to creating a safe and engaging learning environment for children!
Job Type: Part-time
Expected hours: 20 ? 30 per week
Benefits:
? 401(k) with employer matching
? Employee assistance program
? Employee discount
? Paid time off
? Paid floating holidays
? Parental leave
? Employee discounts
? Tuition assistance
? We also offer health, dental, and vision insurance for all full-time employees! Our health insurance includes specialty care like fertility benefits and chiropractic care. We want our employees to have the care and support they need.
Education:
? High school or equivalent (Required)
Experience:
? Customer Service: 1 year (Preferred)
? Moderation: 1 year (Preferred)
Work Location: Remote

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