CSR - Customer Service Representative

Remote, USA Full-time Posted 2025-05-04

We are seeking a motivated and detail-oriented Customer Service Representative to join our team at Mojave Printing Solutions. The ideal candidate will provide exceptional customer support, process orders, and contribute to our company's reputation for outstanding service.

Key Responsibilities
? Answer incoming customer calls, emails, and chat inquiries with professionalism and courtesy
? Process customer print orders accurately and efficiently
? Provide detailed product information about printing services and materials
? Resolve customer complaints and address concerns promptly
? Maintain accurate customer records in our digital management system
? Assist with order tracking and provide status updates to customers
? Handle billing inquiries and process payments
? Collaborate with production and sales teams to ensure customer satisfaction

Required Qualifications
? High school diploma or equivalent
? Excellent verbal and written communication skills
? Strong problem-solving abilities
? Proficiency in Microsoft Office and customer relationship management (CRM) software
? Professional telephone manner
? Ability to multitask in a fast-paced environment

Preferred Qualifications
? Previous customer service experience
? Knowledge of printing industry terminology
? Experience with order processing systems
? Associate's degree or some college education

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: 24 per week

Shift:
? Day shift

Work Location: In person

Apply for the Job

CSR - Customer Service Representative

Similar Remote Jobs

CSR - Customer Service Representative

Junior Data Entry Clerk (Remote)

Fully Remote: Work From Anywhere

Fully Remote Account Representative (Applied)

Fully Remote Virtual Sales Representative

Flexible Remote Chat Operator Part-Time

Based Youtube jobs in Remote

Group Travel Coordinator | Remote

Fully Remote Client Service Representative

Entry-Level Accounting & HR Assistant

Teleperformance Work from Home Customer Service Representative Job

4 EST ServiceTitan CSR Expert HVAC/Plumbing Nights and Weekends- REMOTE

Remote File Clerk

Customer Service Representative - Fully Remote in Michigan

Netflix Jobs Remote Tagger, Remote Jobs MySmartPros

First Officer (Home based - US)

Registered Dental Assistant

Senior Applications Developer (Work From Home)

Easy Make Money Online Data Entry Jobs for Teens No Experience

Data Quality Coordinator (Healthcare)